# maximumVideosInGalleryView not working when join as guest/role=0 **URL:** \ **Category:** Web\ **Created:** [July 1, 2023, 10:58am UTC](https://devforum.zoom.us/t/maximumvideosingalleryview-not-working-when-join-as-guest-role-0/91155 "2023-07-01T10:58:58Z")\ **Posts on this page:** 14\ **Page:** 1
**Author:** ![tuanthinhit](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tuanthinhit/32/44109_2.png) [@tuanthinhit](https://devforum.zoom.us/u/tuanthinhit)\ **Post date:** [July 1, 2023, 10:58am UTC](https://devforum.zoom.us/t/maximumvideosingalleryview-not-working-when-join-as-guest-role-0/91155/1 "2023-07-01T10:58:58Z")
maximumVideosInGalleryView feature does not work when joining as a guest in the room (or joining with the role: 0) Can you please check and give me the solution? Thank you in advance. ---
**Author:** ![dnna](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/dnna/32/36399_2.png) [@dnna](https://devforum.zoom.us/u/dnna)\ **Post date:** [July 1, 2023, 10:27pm UTC](https://devforum.zoom.us/t/maximumvideosingalleryview-not-working-when-join-as-guest-role-0/91155/2 "2023-07-01T22:27:34Z")
+1, facing the same issue here. I noticed that if the user has already been admitted and they refresh the page (thus they skip the waiting room), the setting works fine. But if they do get the waiting room, it somehow resets to 9. ---
**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\ **Post date:** [August 1, 2023, 8:27am UTC](https://devforum.zoom.us/t/maximumvideosingalleryview-not-working-when-join-as-guest-role-0/91155/3 "2023-08-01T08:27:54Z")
Closed on August 1, 2023, 8:27am UTC This topic was automatically closed 30 days after the last reply. New replies are no longer allowed. ---
**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\ **Post date:** [September 6, 2023, 9:39pm UTC](https://devforum.zoom.us/t/maximumvideosingalleryview-not-working-when-join-as-guest-role-0/91155/5 "2023-09-06T21:39:59Z")
Hi @dnna @tuanthinhit , Can you please record short videos for me to further investigate and submit for a big report as needed? Highlight steps to reproduce, MSDK version and type, browser version and name. Thanks! ---
**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\ **Post date:** [September 13, 2023, 10:13pm UTC](https://devforum.zoom.us/t/maximumvideosingalleryview-not-working-when-join-as-guest-role-0/91155/6 "2023-09-13T22:13:32Z")
Opened on September 13, 2023, 10:13pm UTC ---
**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\ **Post date:** [September 14, 2023, 1:47pm UTC](https://devforum.zoom.us/t/maximumvideosingalleryview-not-working-when-join-as-guest-role-0/91155/7 "2023-09-14T13:47:50Z")
> [@maximumVideosInGalleryView not working when join as guest/role=0](https://devforum.zoom.us/t/maximumvideosingalleryview-not-working-when-join-as-guest-role-0/91155/5): > > Hi @dnna @tuanthinhit , Can you please record short videos for me to further investigate and submit for a big report as needed? Highlight steps to reproduce, MSDK version and type, browser version and name. Thanks! Following up @dnna @tuanthinhit on this request, please check your messages. ---
**Author:** ![dnna](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/dnna/32/36399_2.png) [@dnna](https://devforum.zoom.us/u/dnna)\ **Post date:** [September 16, 2023, 1:14pm UTC](https://devforum.zoom.us/t/maximumvideosingalleryview-not-working-when-join-as-guest-role-0/91155/8 "2023-09-16T13:14:29Z")
Hi @gianni.zoom , please find a video reproducing this bug below: ---
**Author:** ![dnna](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/dnna/32/36399_2.png) [@dnna](https://devforum.zoom.us/u/dnna)\ **Post date:** [September 16, 2023, 1:25pm UTC](https://devforum.zoom.us/t/maximumvideosingalleryview-not-working-when-join-as-guest-role-0/91155/9 "2023-09-16T13:25:14Z")
Sorry @gianni.zoom , just realized this was a video reproducing [maximumVideosInGalleryView is lost after joining or leaving a breakout room (component view)](https://devforum.zoom.us/t/maximumvideosingalleryview-is-lost-after-joining-or-leaving-a-breakout-room-component-view/94586) instead. I’m posting a different video below reproducing the waiting room issue referred to in this thread: ---
**Author:** ![dnna](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/dnna/32/36399_2.png) [@dnna](https://devforum.zoom.us/u/dnna)\ **Post date:** [September 16, 2023, 1:30pm UTC](https://devforum.zoom.us/t/maximumvideosingalleryview-not-working-when-join-as-guest-role-0/91155/10 "2023-09-16T13:30:50Z")
The MSDK version is 2.16.0, browser in the video is Brave (Chromium-based version 117.0). To be clear this issue occurs in Chrome (version 117.0) as well, in the exact same way as the video. ---
**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\ **Post date:** [September 26, 2023, 12:41pm UTC](https://devforum.zoom.us/t/maximumvideosingalleryview-not-working-when-join-as-guest-role-0/91155/11 "2023-09-26T12:41:00Z")
Just seeing these responses, thank you for sharing @dnna ! ---
**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\ **Post date:** [October 1, 2023, 9:59pm UTC](https://devforum.zoom.us/t/maximumvideosingalleryview-not-working-when-join-as-guest-role-0/91155/12 "2023-10-01T21:59:27Z")
Hi @dnna @tuanthinhit , Awaiting further investigation (ZSEE-107309). ---
**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\ **Post date:** [October 3, 2023, 3:00pm UTC](https://devforum.zoom.us/t/maximumvideosingalleryview-not-working-when-join-as-guest-role-0/91155/13 "2023-10-03T15:00:27Z")
> [@maximumVideosInGalleryView is lost after joining or leaving a breakout room (component view)](https://devforum.zoom.us/t/maximumvideosingalleryview-is-lost-after-joining-or-leaving-a-breakout-room-component-view/94586/5): > > Able to reproduce, escalation in progress. Additionally when using maximumVideosInGalleryView with client view, it says “Invalid init param”. ---
**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\ **Post date:** [October 11, 2023, 1:51pm UTC](https://devforum.zoom.us/t/maximumvideosingalleryview-not-working-when-join-as-guest-role-0/91155/14 "2023-10-11T13:51:56Z")
This has been escalated further (ZOOM-605817). ---
**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\ **Post date:** [October 16, 2023, 9:37pm UTC](https://devforum.zoom.us/t/maximumvideosingalleryview-not-working-when-join-as-guest-role-0/91155/15 "2023-10-16T21:37:26Z")
Resolution is awaiting merge request and will be deployed in a subsequent fix. Please refer to [https://devsupport.zoom.us/hc/en-us/articles/10007372381325-Developer-Changelog](https://devsupport.zoom.us/hc/en-us/articles/10007372381325-Developer-Changelog) for update release! Thanks again @dnna