# Meeting fail client incompatible 5.7

**URL:** <https://devforum.zoom.us/t/meeting-fail-client-incompatible-5-7/69602>\
**Category:** Meeting SDK\
**Created:** [May 26, 2022, 2:27pm UTC](https://devforum.zoom.us/t/meeting-fail-client-incompatible-5-7/69602 "2022-05-26T14:27:29Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![anton.kovryzhenko](https://avatars.discourse-cdn.com/v4/letter/a/e9bcb4/32.png) [@anton.kovryzhenko](https://devforum.zoom.us/u/anton.kovryzhenko)\
**Post date:** [May 26, 2022, 2:27pm UTC](https://devforum.zoom.us/t/meeting-fail-client-incompatible-5-7/69602/1 "2022-05-26T14:27:29Z")

</div>

I am trying to join a meeting without login, but i cant. After start, i get this error: status: MEETING\_STATUS\_FAILED, reason: MEETING\_FAIL\_CLIENT\_INCOMPATIBLE, errorCode: undefined.  
GSM encryption is enabled.  
If I turn of GSM encryption - meeting will start successfully.  
**ZSDK version:**  
5.7.6.1340

---

<div class="post-metadata">

**Author:** ![donte.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/donte.zoom/32/24412_2.png) [@donte.zoom](https://devforum.zoom.us/u/donte.zoom)\
**Post date:** [December 23, 2022, 12:34pm UTC](https://devforum.zoom.us/t/meeting-fail-client-incompatible-5-7/69602/2 "2022-12-23T12:34:52Z")

</div>

@anton.kovryzhenko,

Thank you for posting in the Zoom Developer Forum and sorry for the missed response. It looks like you are using a version outdated version of the SDK. Please see our SDK upgrade guide and SDK minimum version policy for more information.

# SDK minimum version policy

[https://marketplace.zoom.us/docs/sdk/overview/minimum-version/](https://marketplace.zoom.us/docs/sdk/overview/minimum-version/)

# SDK upgrade guide

[https://marketplace.zoom.us/docs/sdk/overview/sdk-upgrade-guide/](https://marketplace.zoom.us/docs/sdk/overview/sdk-upgrade-guide/)

Let us know if you have any questions about this.