# Meeting sdk signin problem

**URL:** <https://devforum.zoom.us/t/meeting-sdk-signin-problem/107377>\
**Category:** Meeting SDK\
**Tags:** video-sdk\
**Created:** [April 7, 2024, 7:58am UTC](https://devforum.zoom.us/t/meeting-sdk-signin-problem/107377 "2024-04-07T07:58:55Z")\
**Posts on this page:** 9\
**Page:** 1

<div class="post-metadata">

**Author:** ![uitestingawsai](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/uitestingawsai/32/65118_2.png) [@uitestingawsai](https://devforum.zoom.us/u/uitestingawsai)\
**Post date:** [April 7, 2024, 7:58am UTC](https://devforum.zoom.us/t/meeting-sdk-signin-problem/107377/1 "2024-04-07T07:58:55Z")

</div>

When joining the meeting SDK as a host, it works directly. However, when joining as a member, it asks for signing in. But when attempting to sign in, it only renders without showing the allow option, endlessly displaying a white mockup.

Code  
import React, { useEffect, Fragment, useContext } from “react”;  
import Context from “…/Context/Context”;  
import { useLocation } from “react-router-dom”;

const Meeting = () =\> {

const payload = {

};

useEffect(() =\> {  
const initializeMeeting = async () =\> {  
try {  
const { ZoomMtg } = await import(“@zoomus/websdk”);

```
    ZoomMtg.setZoomJSLib('https://source.zoom.us/2.17.0/lib', '/av');
    ZoomMtg.preLoadWasm();
    ZoomMtg.prepareWebSDK();
    // loads language files, also passes any error messages to the ui
    // ZoomMtg.i18n.load('en-US');
    // ZoomMtg.i18n.reload('en-US');
    ZoomMtg.generateSDKSignature({
      meetingNumber: payload.meetingNumber,
      role: payload.role,
      sdkKey: payload.sdkKey,
      sdkSecret: payload.sdkSecret,
      success: function (signature) {
        ZoomMtg.init({
          leaveUrl: payload.leaveUrl,
          success: function (data) {
            ZoomMtg.join({
              meetingNumber: payload.meetingNumber,
              signature: signature.result,
              sdkKey: payload.sdkKey,
              userName: payload.userName,
              userEmail: payload.userEmail,
              passWord: payload.passWord,
              tk: "",
              success: function () {
                console.log("-- joined --");
              },
              error: function (joinError) {
                console.error("Error joining meeting:", joinError);
              },
            });
          },
          error: function (initError) {
            console.error("Error initializing Zoom:", initError);
          },
        });
      },
      error: function (signError) {
        console.error("Error generating SDK signature:", signError);
      },
    });
  } catch (error) {
    console.error("Error while initializing Zoom:", error);
  }
};

initializeMeeting();

```

}, [payload.meetingNumber, payload.role, payload.sdkKey, payload.sdkSecret, payload.passWord, payload.userName, payload.userEmail, payload.leaveUrl]);

return (

```
  <link type="text/css" rel="stylesheet" href="https://source.zoom.us/2.17.0/css/bootstrap.css" />
  <link type="text/css" rel="stylesheet" href="https://source.zoom.us/2.17.0/css/react-select.css" />

</Fragment>

```

);  
};

export default Meeting;

---

<div class="post-metadata">

**Author:** ![uitestingawsai](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/uitestingawsai/32/65118_2.png) [@uitestingawsai](https://devforum.zoom.us/u/uitestingawsai)\
**Post date:** [April 7, 2024, 10:07am UTC](https://devforum.zoom.us/t/meeting-sdk-signin-problem/107377/2 "2024-04-07T10:07:23Z")

</div>

@chunsiong.zoom@donte.zoom @gianni.zoom @elisa.zoom please help when i join with cross-origin-isolated No then it is working if the cross-origin-isolated is yes then endlessly displaying a white mockup.

 ![sdk-helper - Google Chrome 08-04-2024 23_53_14](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/e/6e05e0610e51d1484a2c58b187734197078c7d8a.png)

---

<div class="post-metadata">

**Author:** ![donte.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/donte.zoom/32/24412_2.png) [@donte.zoom](https://devforum.zoom.us/u/donte.zoom)\
**Post date:** [April 9, 2024, 6:48am UTC](https://devforum.zoom.us/t/meeting-sdk-signin-problem/107377/3 "2024-04-09T06:48:45Z")

</div>

@uitestingawsai,

Thanks for the tag! You’re using an old version of the SDK, have you tried testing with the latest version?

> **[GitHub - zoom/meetingsdk-react-sample: Use the Zoom Meeting SDK in React](https://github.com/zoom/meetingsdk-react-sample)**
>
> Use the Zoom Meeting SDK in React. Contribute to zoom/meetingsdk-react-sample development by creating an account on GitHub.

---

<div class="post-metadata">

**Author:** ![uitestingawsai](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/uitestingawsai/32/65118_2.png) [@uitestingawsai](https://devforum.zoom.us/u/uitestingawsai)\
**Post date:** [April 9, 2024, 7:41am UTC](https://devforum.zoom.us/t/meeting-sdk-signin-problem/107377/4 "2024-04-09T07:41:39Z")

</div>

@donte.zoom yes I have already tried with new version still that is not working.like without the cross origin isolated that is working for both admin and member.but when cross origin isolated that is working for admin because they no need to login. And for member that is infinitely loading for sdk helper. @donte.zoom can you help me?

---

<div class="post-metadata">

**Author:** ![uitestingawsai](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/uitestingawsai/32/65118_2.png) [@uitestingawsai](https://devforum.zoom.us/u/uitestingawsai)\
**Post date:** [April 11, 2024, 1:56am UTC](https://devforum.zoom.us/t/meeting-sdk-signin-problem/107377/6 "2024-04-11T01:56:15Z")

</div>

@donte.zoom please response to this topic or else I have to remove the meeting sdk from my website.I will find another solution for the web meeting.

---

<div class="post-metadata">

**Author:** ![donte.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/donte.zoom/32/24412_2.png) [@donte.zoom](https://devforum.zoom.us/u/donte.zoom)\
**Post date:** [April 12, 2024, 2:49am UTC](https://devforum.zoom.us/t/meeting-sdk-signin-problem/107377/7 "2024-04-12T02:49:50Z")

</div>

@uitestingawsai ,

Sorry I did not get back to you sooner. I’m not able to reproduce that behavior on my end. Would you be able to give me the step-by-step details to reproduce the behavior you are seeing ? Also, please share a screenshot of your browser console when the white screen is shown.

---

<div class="post-metadata">

**Author:** ![uitestingawsai](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/uitestingawsai/32/65118_2.png) [@uitestingawsai](https://devforum.zoom.us/u/uitestingawsai)\
**Post date:** [April 12, 2024, 5:29am UTC](https://devforum.zoom.us/t/meeting-sdk-signin-problem/107377/8 "2024-04-12T05:29:20Z")

</div>

@donte.zoom let’s me explain properly first I am integrating the zoom sdk without cross origin isolated then it’s all working for all and it’s properly working.But for the gallery view i added the shared array buffer for enable the cross origin isolated then it cause problem like when I join as member then the meeting sdk helper (signing) is infinitely loading so as member we cannot join the meeting.but as admin it is working

---

<div class="post-metadata">

**Author:** ![donte.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/donte.zoom/32/24412_2.png) [@donte.zoom](https://devforum.zoom.us/u/donte.zoom)\
**Post date:** [April 12, 2024, 9:32am UTC](https://devforum.zoom.us/t/meeting-sdk-signin-problem/107377/9 "2024-04-12T09:32:43Z")

</div>

That’s unusual - I’ve never come across such behavior. Could you please provide a screenshot of your console? Also, specify the method you’re using to enable Sharedbufferarray. Additionally, a screenshot of the Sharedbufferarray implementation would be helpful. Have you tried other methods of implementing Sharedbufferarray? Lastly, how are you joining the meeting as a guest?

---

<div class="post-metadata">

**Author:** ![uitestingawsai](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/uitestingawsai/32/65118_2.png) [@uitestingawsai](https://devforum.zoom.us/u/uitestingawsai)\
**Post date:** [April 14, 2024, 5:19am UTC](https://devforum.zoom.us/t/meeting-sdk-signin-problem/107377/10 "2024-04-14T05:19:50Z")

</div>

@donte.zoom i am using this method [GitHub - gzuidhof/coi-serviceworker: Cross-origin isolation (COOP and COEP) through a service worker for situations in which you can't control the headers (e.g. GH pages)](https://github.com/gzuidhof/coi-serviceworker) . i did not try other method. Previously when my cross origin isolated is disable its working for member. is this happend because of the meeting do not have password ?

 ![Screenshot 2024-04-14 105208](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/b/6b80019ff6c49a89f41753cd0a8d2131ad514267.png)  
 ![Screenshot 2024-04-14 105139](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/5/1/51d5ee098b05f6fd4ee66af92cf14e892eb34f56.png)
