# Message with link url encoding

**URL:** <https://devforum.zoom.us/t/message-with-link-url-encoding/85138>\
**Category:** Chat\
**Tags:** api\
**Created:** [March 22, 2023, 11:23am UTC](https://devforum.zoom.us/t/message-with-link-url-encoding/85138 "2023-03-22T11:23:47Z")\
**Posts on this page:** 13\
**Page:** 1

<div class="post-metadata">

**Author:** ![tolikbotov](https://avatars.discourse-cdn.com/v4/letter/t/5f8ce5/32.png) [@tolikbotov](https://devforum.zoom.us/u/tolikbotov)\
**Post date:** [March 22, 2023, 11:23am UTC](https://devforum.zoom.us/t/message-with-link-url-encoding/85138/1 "2023-03-22T11:23:47Z")

</div>

**API Endpoint(s) and/or Zoom API Event(s)**  
POST /im/chat/messages  
Content is simple card with link element:

```auto
{
  "type": "message",
  "text": "simple text",
  "link": "https://example/#objectName"
}

```

**Description**  
When message appears in Zoom Chat client, it replaces `#` by `%23`. Because of this url becomes invalid.

**Error?**  
No

**How To Reproduce**  
Just send a card with Link button, url must contain `#`.

My question is: How can I post a Link button to escape `#` encoding?

---

<div class="post-metadata">

**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\
**Post date:** [March 23, 2023, 12:13am UTC](https://devforum.zoom.us/t/message-with-link-url-encoding/85138/2 "2023-03-23T00:13:23Z")

</div>

> [@tolikbotov](#):
>
> /im/chat/messages

Hi @tolikbotov , try using Markdown to avoid the encoding: [https://marketplace.zoom.us/docs/guides/team-chat-apps/customizing-messages/message-with-markdown/#render-in-zoom-chat](https://marketplace.zoom.us/docs/guides/team-chat-apps/customizing-messages/message-with-markdown/#render-in-zoom-chat)

---

<div class="post-metadata">

**Author:** ![tolikbotov](https://avatars.discourse-cdn.com/v4/letter/t/5f8ce5/32.png) [@tolikbotov](https://devforum.zoom.us/u/tolikbotov)\
**Post date:** [March 23, 2023, 8:25am UTC](https://devforum.zoom.us/t/message-with-link-url-encoding/85138/4 "2023-03-23T08:25:45Z")

</div>

Hello, @gianni.zoom .  
Should I use markdown inside `Link` property?  
Example:

```auto
{
  "type": "message",
  "text": "simple text",
  "link": "*https://example/#objectName*"
}

```

---

<div class="post-metadata">

**Author:** ![tolikbotov](https://avatars.discourse-cdn.com/v4/letter/t/5f8ce5/32.png) [@tolikbotov](https://devforum.zoom.us/u/tolikbotov)\
**Post date:** [March 24, 2023, 1:00pm UTC](https://devforum.zoom.us/t/message-with-link-url-encoding/85138/5 "2023-03-24T13:00:48Z")

</div>

Do you mean this

```auto
<https://zoom.us>

```

I prefer to specify a text, not just url. Because url may be too long and it doesn’t look pretty.

---

<div class="post-metadata">

**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\
**Post date:** [March 24, 2023, 7:37pm UTC](https://devforum.zoom.us/t/message-with-link-url-encoding/85138/6 "2023-03-24T19:37:29Z")

</div>

Hi @tolikbotov , yes this is what I meant. You can still add a text. Were you able to try it?

---

<div class="post-metadata">

**Author:** ![tolikbotov](https://avatars.discourse-cdn.com/v4/letter/t/5f8ce5/32.png) [@tolikbotov](https://devforum.zoom.us/u/tolikbotov)\
**Post date:** [March 27, 2023, 11:37am UTC](https://devforum.zoom.us/t/message-with-link-url-encoding/85138/7 "2023-03-27T11:37:32Z")

</div>

> You can still add a text.

@gianni.zoom Can I add a text along with url? Something like this

`[Some important]([htttp://](https://devforum.zoom.us/t/message-with-link-url-encoding/85138/4))`  
?

---

<div class="post-metadata">

**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\
**Post date:** [March 27, 2023, 2:32pm UTC](https://devforum.zoom.us/t/message-with-link-url-encoding/85138/8 "2023-03-27T14:32:02Z")

</div>

Yes I believe you should be able to! Were you able to try it?

---

<div class="post-metadata">

**Author:** ![tolikbotov](https://avatars.discourse-cdn.com/v4/letter/t/5f8ce5/32.png) [@tolikbotov](https://devforum.zoom.us/u/tolikbotov)\
**Post date:** [March 27, 2023, 3:05pm UTC](https://devforum.zoom.us/t/message-with-link-url-encoding/85138/9 "2023-03-27T15:05:42Z")

</div>

I will try. Thank you.

---

<div class="post-metadata">

**Author:** ![tolikbotov](https://avatars.discourse-cdn.com/v4/letter/t/5f8ce5/32.png) [@tolikbotov](https://devforum.zoom.us/u/tolikbotov)\
**Post date:** [March 28, 2023, 10:39am UTC](https://devforum.zoom.us/t/message-with-link-url-encoding/85138/10 "2023-03-28T10:39:56Z")

</div>

@gianni.zoom I made a post to `https://api.zoom.us/v2/im/chat/messages?`  
with content:

```auto
{
	"robot_jid": "v1....32@conference.xmpp.zoom.us",
	"account_id": "G...-w",
	"content": {
		"body": [{
			"text": "View in SugarCRM [crmName](https://s...ugarcrm.com/#Opportunities/ea..de)",
			"type": "message"
		}]
	},
	"is_markdown_support": true
}

```

But output is not what i expected:

 ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/d/b/db58ffac0132c5817c0bfd6096f1746dd581058c.png)

---

<div class="post-metadata">

**Author:** ![tolikbotov](https://avatars.discourse-cdn.com/v4/letter/t/5f8ce5/32.png) [@tolikbotov](https://devforum.zoom.us/u/tolikbotov)\
**Post date:** [March 28, 2023, 11:33am UTC](https://devforum.zoom.us/t/message-with-link-url-encoding/85138/11 "2023-03-28T11:33:24Z")

</div>

I tried another approach:

```auto
<https://sugarcrm.com/#Opportunities|SugarCRM>

```

But render replaces `#` as it did before:

 ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/b/9/b97b261524de00a041a7a4fa6fad419fd8e099db.png)

If I wrap url into \*, it stops render it as url link:

 ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/4/9/4951cc9e11daa7bb35c7e8326609f9a84c6f27e5.png)

---

<div class="post-metadata">

**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\
**Post date:** [March 28, 2023, 8:42pm UTC](https://devforum.zoom.us/t/message-with-link-url-encoding/85138/12 "2023-03-28T20:42:53Z")

</div>

Hi @tolikbotov , thanks for sharing what you tried back! I’ll look into this some more for a solution, but in the interim, transforming the link with a link shortener like [bitly](https://bitly.com/) could be a solid option for now.

---

<div class="post-metadata">

**Author:** ![asifa56674](https://avatars.discourse-cdn.com/v4/letter/a/ee7513/32.png) [@asifa56674](https://devforum.zoom.us/u/asifa56674)\
**Post date:** [April 2, 2023, 7:36am UTC](https://devforum.zoom.us/t/message-with-link-url-encoding/85138/13 "2023-04-02T07:36:37Z")

</div>

To post a Link button that can escape # encoding, you can use URL encoding to convert the “#” character to “%23”. Here’s an example of how you can modify the payload for the POST request to include a properly encoded URL:

perlCopy code

```auto
{
  "type": "message",
  "text": "simple text",
  "link": "https://example/%23objectName"
}

```

By using “%23” instead of “#” in the URL, the link will be properly encoded and will not be replaced by the Zoom Chat client. Make sure to properly encode any special characters in your URLs to avoid similar issues. For you can visit my website that link is [here](https://bestsimoffers.com/salaam-internet-packages/).

---

<div class="post-metadata">

**Author:** ![tolikbotov](https://avatars.discourse-cdn.com/v4/letter/t/5f8ce5/32.png) [@tolikbotov](https://devforum.zoom.us/u/tolikbotov)\
**Post date:** [April 10, 2023, 10:25am UTC](https://devforum.zoom.us/t/message-with-link-url-encoding/85138/14 "2023-04-10T10:25:11Z")

</div>

@asifa56674 thank you for the response. Did you try it by yourself? I’ve already tried that, and result is the same, when I leave `#` as is.