# Missing data in App Marketplace API call logs

**URL:** <https://devforum.zoom.us/t/missing-data-in-app-marketplace-api-call-logs/136761>\
**Category:** App Marketplace\
**Created:** [August 21, 2025, 5:04pm UTC](https://devforum.zoom.us/t/missing-data-in-app-marketplace-api-call-logs/136761 "2025-08-21T17:04:27Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![FDecDev](https://avatars.discourse-cdn.com/v4/letter/f/6de8d8/32.png) [@FDecDev](https://devforum.zoom.us/u/FDecDev)\
**Post date:** [August 21, 2025, 5:04pm UTC](https://devforum.zoom.us/t/missing-data-in-app-marketplace-api-call-logs/136761/1 "2025-08-21T17:04:27Z")

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I’ve noticed in my Marketplace admin section that the API Call logs section no longer returns complete information, regarding API calls. It really doesn’t display any information now. Was this change intentional? If so, why? If not, could you please fix whatever’s wrong?

30 Days Ago:

 ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/c/3/c39d75fbcd7cc70f823b35768cf3b65dfd300453.png)

Now:

 ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/a/6/a6626cd70c03bd6279b9cae0e0bfd3c2d15ab53a.png)

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**Author:** ![Emily4](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/emily4/32/56278_2.png) [@Emily4](https://devforum.zoom.us/u/Emily4)\
**Post date:** [August 22, 2025, 7:11pm UTC](https://devforum.zoom.us/t/missing-data-in-app-marketplace-api-call-logs/136761/2 "2025-08-22T19:11:31Z")

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I’m experiencing the same issue on my end as well. The API Call logs in the Marketplace admin aren’t showing any details anymore, which makes it really difficult to track requests. I’m also curious whether this was an intentional change or just a temporary bug. Hopefully the Zoom team can provide some clarification soon.

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**Author:** ![Julia3](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/julia3/32/70940_2.png) [@Julia3](https://devforum.zoom.us/u/Julia3)\
**Post date:** [August 26, 2025, 9:32pm UTC](https://devforum.zoom.us/t/missing-data-in-app-marketplace-api-call-logs/136761/3 "2025-08-26T21:32:38Z")

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I am commenting for reach and to hopefully get some attention from someone on the Zoom side. I can confirm that I was able to successfully pull an API Call log from Zoom’s Marketplace admin dashboard on Aug 19th, but when I tried again yesterday (and today) the report was completely empty. This does seem to indicate that something is broken, especially since I can see that there are API calls on my dashboard, but I just cannot export the data.

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**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\
**Post date:** [August 27, 2025, 2:29pm UTC](https://devforum.zoom.us/t/missing-data-in-app-marketplace-api-call-logs/136761/4 "2025-08-27T14:29:17Z")

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Thanks for reaching out to us @FDecDev @Emily4 @Julia3  
I will take a closer look at this issue.

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**Author:** ![FDecDev](https://avatars.discourse-cdn.com/v4/letter/f/6de8d8/32.png) [@FDecDev](https://devforum.zoom.us/u/FDecDev)\
**Post date:** [September 8, 2025, 2:26pm UTC](https://devforum.zoom.us/t/missing-data-in-app-marketplace-api-call-logs/136761/5 "2025-09-08T14:26:46Z")

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Hello,

This forum post is set to automatically close in less than two weeks. Could you please provide feedback on its current status?

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**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\
**Post date:** [September 8, 2025, 2:48pm UTC](https://devforum.zoom.us/t/missing-data-in-app-marketplace-api-call-logs/136761/6 "2025-09-08T14:48:57Z")

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Hi @FDecDev  
We are still looking into this.  
If this post closes, I will make sure to re open it

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [September 21, 2025, 3:04am UTC](https://devforum.zoom.us/t/missing-data-in-app-marketplace-api-call-logs/136761/7 "2025-09-21T03:04:35Z")

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Closed on September 21, 2025, 3:04am UTC

This topic was automatically closed after 30 days. New replies are no longer allowed.
