# Missing meeting.sharing\_ended event

**URL:** <https://devforum.zoom.us/t/missing-meeting-sharing-ended-event/6854>\
**Category:** API and Webhooks\
**Created:** [November 28, 2019, 4:31pm UTC](https://devforum.zoom.us/t/missing-meeting-sharing-ended-event/6854 "2019-11-28T16:31:13Z")\
**Posts on this page:** 12\
**Page:** 1

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**Author:** ![jimig](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/jimig/32/1815_2.png) [@jimig](https://devforum.zoom.us/u/jimig)\
**Post date:** [November 28, 2019, 4:31pm UTC](https://devforum.zoom.us/t/missing-meeting-sharing-ended-event/6854/1 "2019-11-28T16:31:13Z")

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We seem to be missing this event for random meetings. We do get the started event.

Example:

meeting.sharing\_started

`{"event":"meeting.sharing_started","payload":{"object":{"uuid":"Gpo7gzDbQtGu0gMVfKkhVw==","participant":{"id":"hBA85FZhSkm76sOFgWkRfw","user_id":"33555456","user_name":"xxx","sharing_details":{"link_source":"","file_link":"","source":"","date_time":"2019-11-26T15:12:46Z","content":"desktop"}},"id":"5600711570","type":4,"topic":"xxx","host_id":"o4lu-QJBSkmVu-znnefHLA","duration":0,"start_time":"2019-11-26T15:02:58Z","timezone":"America/New_York"},"account_id":"gmxs0OMkTd-qJ4H1ZbHEoA"}}`

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**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [December 2, 2019, 11:42pm UTC](https://devforum.zoom.us/t/missing-meeting-sharing-ended-event/6854/2 "2019-12-02T23:42:26Z")

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Hey @jimig,

To confirm, is the user who stops sharing their screen a user on your Zoom account or has your webhook enabled app installed?

“The **Meeting Sharing Ended** event is triggered every time an attendee or a host stops sharing the screen during a Zoom Meeting. The meeting host must be a user in your account or a user in any other accounts that have installed your [webhook-enabled](https://marketplace.zoom.us/docs/api-reference/webhook-reference#enable-webhooks) app.”

Thanks,  
Tommy

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<div class="post-metadata">

**Author:** ![jimig](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/jimig/32/1815_2.png) [@jimig](https://devforum.zoom.us/u/jimig)\
**Post date:** [December 3, 2019, 9:48am UTC](https://devforum.zoom.us/t/missing-meeting-sharing-ended-event/6854/3 "2019-12-03T09:48:21Z")

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Hi @tommy, yep that’s correct. We do get the started event as I mentioned, so why would it miss the ended?

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [December 3, 2019, 9:08pm UTC](https://devforum.zoom.us/t/missing-meeting-sharing-ended-event/6854/4 "2019-12-03T21:08:24Z")

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Hey @jimig,

Are you sending back a 200 OK response each time you receive a webhook?

[https://marketplace.zoom.us/docs/api-reference/webhook-reference#notification-delivery](https://marketplace.zoom.us/docs/api-reference/webhook-reference#notification-delivery)

If not this could cause additional webhooks to not be sent.

Thanks,  
Tommy

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<div class="post-metadata">

**Author:** ![jimig](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/jimig/32/1815_2.png) [@jimig](https://devforum.zoom.us/u/jimig)\
**Post date:** [December 4, 2019, 3:32pm UTC](https://devforum.zoom.us/t/missing-meeting-sharing-ended-event/6854/5 "2019-12-04T15:32:58Z")

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Hi, we’re sending a 204 response. We are also only seeing one request so no retry occurring.

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [December 4, 2019, 7:19pm UTC](https://devforum.zoom.us/t/missing-meeting-sharing-ended-event/6854/6 "2019-12-04T19:19:33Z")

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Hey @jimig,

Can you send me a list of meeting IDs this is happening to?

Are you using a Webhook-only app type or another [App Type](https://marketplace.zoom.us/docs/guides/getting-started/app-types) for the events?

Thanks,  
Tommy

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<div class="post-metadata">

**Author:** ![jimig](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/jimig/32/1815_2.png) [@jimig](https://devforum.zoom.us/u/jimig)\
**Post date:** [December 9, 2019, 4:23pm UTC](https://devforum.zoom.us/t/missing-meeting-sharing-ended-event/6854/7 "2019-12-09T16:23:53Z")

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Hi Tommy, these are standard app webhooks, not webhook-only. Example IDs:

5600711570 / w80q1Xj+SD2kAAl9t1ixdQ==  
6048348314 / Heuwiny9QESbFCyCtsRUiQ==  
6043690282 / 8sp81QpLSQukzH77F6YcMA==  
6043690282 / OByFh5kyQFa6gwp4PaJ76w==  
6043690282 / Sah3NXUJSUGCyPErbnJncA==

Hope that helps?

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [December 9, 2019, 10:35pm UTC](https://devforum.zoom.us/t/missing-meeting-sharing-ended-event/6854/8 "2019-12-09T22:35:00Z")

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Thanks @jimig,

I will have our team look up the delivery logs. JIRA: DEVELOPERS-578

Thanks for your patience,  
Tommy

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [December 10, 2019, 8:57pm UTC](https://devforum.zoom.us/t/missing-meeting-sharing-ended-event/6854/9 "2019-12-10T20:57:58Z")

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Hey @jimig,

Can you confirm your app name is “Jiminny”? We found 3 different apps with that name.

Thanks,  
Tommy

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<div class="post-metadata">

**Author:** ![jimig](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/jimig/32/1815_2.png) [@jimig](https://devforum.zoom.us/u/jimig)\
**Post date:** [December 11, 2019, 8:48am UTC](https://devforum.zoom.us/t/missing-meeting-sharing-ended-event/6854/10 "2019-12-11T08:48:44Z")

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Hi Tommy, that is correct- we have some staging/development apps under the same name

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [December 11, 2019, 5:41pm UTC](https://devforum.zoom.us/t/missing-meeting-sharing-ended-event/6854/11 "2019-12-11T17:41:12Z")

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Thanks @jimig,

I spoke with our Webhook engineers and they looked at the logs and found that when you started a new screen share you or someone else was already sharing your screen. Therefore, the Meeting Sharing Ended Webhook was not triggered. This is the current functionality, not a bug, but maybe a feature request for a Sharing Changed Webhook.

For example, the logs show we received two Sharing Started events and one Sharing Ended event for your meeting (OByFh5kyQFa6gwp4PaJ76w==) .

In order to receive the Meeting Sharing Ended Webhook, ensure you stop sharing your screen before you or the next person shares their screen.

Thanks,  
Tommy

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<div class="post-metadata">

**Author:** ![DeveloperBot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/developerbot/32/12632_2.png) [@DeveloperBot](https://devforum.zoom.us/u/DeveloperBot)\
**Post date:** [August 21, 2020, 7:05pm UTC](https://devforum.zoom.us/t/missing-meeting-sharing-ended-event/6854/12 "2020-08-21T19:05:42Z")

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Closed on August 21, 2020, 7:05pm UTC


