# Missing poll data from get polls endpoint

**URL:** <https://devforum.zoom.us/t/missing-poll-data-from-get-polls-endpoint/99330>\
**Category:** API and Webhooks\
**Created:** [November 30, 2023, 6:53pm UTC](https://devforum.zoom.us/t/missing-poll-data-from-get-polls-endpoint/99330 "2023-11-30T18:53:18Z")\
**Posts on this page:** 14\
**Page:** 1

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**Author:** ![fbrunetti](https://avatars.discourse-cdn.com/v4/letter/f/a183cd/32.png) [@fbrunetti](https://devforum.zoom.us/u/fbrunetti)\
**Post date:** [November 30, 2023, 6:53pm UTC](https://devforum.zoom.us/t/missing-poll-data-from-get-polls-endpoint/99330/1 "2023-11-30T18:53:18Z")

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**API Endpoint(s) and/or Zoom API Event(s)**  
GET `/v2/webinars/{webinarId}/polls`  
GET `/v2/report/webinars/{webinarId}/polls`

**Description**  
When accessing the Get Polls endpoint above (`/v2/webinars/{webinarId}/polls`), I receive the following response:

```auto
{
    "total_records": 0,
    "polls": []
}

```

However, when I send a request to the Get Poll Responses endpoint (`/v2/report/webinars/{webinarId}/polls`), I do successfully receive user response data to all of the poll questions.

The Get Polls endpoint was correctly returning the expected data until recently. Has there been a change to the Zoom API, or is this a bug? I see nothing in the changelog nor the API documentation to suggest that the expected behavior for this endpoint has changed.

**Error?**  
The API request succeeds (status code=200), however, the data is missing.

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<div class="post-metadata">

**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\
**Post date:** [November 30, 2023, 9:22pm UTC](https://devforum.zoom.us/t/missing-poll-data-from-get-polls-endpoint/99330/3 "2023-11-30T21:22:31Z")

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Hi @fbrunetti ,

I am not aware of any changes, but it may be a breaking change. Can you please respond to my private message sharing the following:

- developer email
- client id associated with queries
- full API request/response of for both endpoints
- webinar id

Thanks!

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<div class="post-metadata">

**Author:** ![fbrunetti](https://avatars.discourse-cdn.com/v4/letter/f/a183cd/32.png) [@fbrunetti](https://devforum.zoom.us/u/fbrunetti)\
**Post date:** [December 1, 2023, 4:51pm UTC](https://devforum.zoom.us/t/missing-poll-data-from-get-polls-endpoint/99330/4 "2023-12-01T16:51:19Z")

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Hi Gianni,

Thanks for the reply! I have a simple example from some exploratory testing that we conducted a couple of days ago. Details below, please let me know if there is any other information that I can provide. Thank you,

Frank Brunetti

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [December 2, 2023, 4:51pm UTC](https://devforum.zoom.us/t/missing-poll-data-from-get-polls-endpoint/99330/5 "2023-12-02T16:51:52Z")

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This topic was automatically closed 24 hours after the last reply. New replies are no longer allowed.

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<div class="post-metadata">

**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\
**Post date:** [December 4, 2023, 6:03pm UTC](https://devforum.zoom.us/t/missing-poll-data-from-get-polls-endpoint/99330/6 "2023-12-04T18:03:42Z")

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@fbrunetti just following up, please check your private message and respond there. I sent another message in our private message thread.

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<div class="post-metadata">

**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\
**Post date:** [December 6, 2023, 8:55pm UTC](https://devforum.zoom.us/t/missing-poll-data-from-get-polls-endpoint/99330/7 "2023-12-06T20:55:49Z")

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<div class="post-metadata">

**Author:** ![rfvm](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/rfvm/32/54208_2.png) [@rfvm](https://devforum.zoom.us/u/rfvm)\
**Post date:** [December 7, 2023, 9:09am UTC](https://devforum.zoom.us/t/missing-poll-data-from-get-polls-endpoint/99330/8 "2023-12-07T09:09:15Z")

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I’m having exactly the same issue as you can see on this thread: [Listing webinar polls doesn't return all](https://devforum.zoom.us/t/listing-webinar-polls-doesnt-return-all/98950)

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<div class="post-metadata">

**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\
**Post date:** [December 7, 2023, 6:16pm UTC](https://devforum.zoom.us/t/missing-poll-data-from-get-polls-endpoint/99330/9 "2023-12-07T18:16:19Z")

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Hi @fbrunetti @rfvm ,

I’ve opened a service engineering request since there are multiple instances of this. This seems to be a bug (ZSEE-113813).

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<div class="post-metadata">

**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\
**Post date:** [December 11, 2023, 7:00pm UTC](https://devforum.zoom.us/t/missing-poll-data-from-get-polls-endpoint/99330/10 "2023-12-11T19:00:59Z")

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> [@Listing webinar polls doesn't return all](https://devforum.zoom.us/t/listing-webinar-polls-doesnt-return-all/98950/6):
>
> Currently escalated (ZOOM-641204). Waiting to be fixed.

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<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [December 12, 2023, 7:01pm UTC](https://devforum.zoom.us/t/missing-poll-data-from-get-polls-endpoint/99330/11 "2023-12-12T19:01:20Z")

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This topic was automatically closed 24 hours after the last reply. New replies are no longer allowed.

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<div class="post-metadata">

**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\
**Post date:** [December 13, 2023, 4:31pm UTC](https://devforum.zoom.us/t/missing-poll-data-from-get-polls-endpoint/99330/12 "2023-12-13T16:31:40Z")

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<div class="post-metadata">

**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\
**Post date:** [December 13, 2023, 4:31pm UTC](https://devforum.zoom.us/t/missing-poll-data-from-get-polls-endpoint/99330/13 "2023-12-13T16:31:49Z")

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> [@Listing webinar polls doesn't return all](https://devforum.zoom.us/t/listing-webinar-polls-doesnt-return-all/98950/8):
>
> Hi @Harsh4 @rfvm , The behavior is due to a database change. Endpoint /v2/report/webinars/{webinarId}/polls is already compatible the new design , but /v2/webinars/{webinarId}/polls still doesn’t support the new design and is set to be fixed.

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<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [December 14, 2023, 4:32pm UTC](https://devforum.zoom.us/t/missing-poll-data-from-get-polls-endpoint/99330/14 "2023-12-14T16:32:00Z")

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This topic was automatically closed 24 hours after the last reply. New replies are no longer allowed.

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<div class="post-metadata">

**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\
**Post date:** [January 3, 2024, 10:56pm UTC](https://devforum.zoom.us/t/missing-poll-data-from-get-polls-endpoint/99330/15 "2024-01-03T22:56:44Z")

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Fix set for sometime this month; awaiting approval from engineering.
