# Missing timezone information in recording.completed webhook **URL:** \ **Category:** API and Webhooks\ **Created:** [February 4, 2022, 11:30pm UTC](https://devforum.zoom.us/t/missing-timezone-information-in-recording-completed-webhook/63828 "2022-02-04T23:30:00Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![asc.nsv](https://avatars.discourse-cdn.com/v4/letter/a/db5fbb/32.png) [@asc.nsv](https://devforum.zoom.us/u/asc.nsv)\ **Post date:** [February 4, 2022, 11:30pm UTC](https://devforum.zoom.us/t/missing-timezone-information-in-recording-completed-webhook/63828/1 "2022-02-04T23:30:01Z")
My `recording.completed` webhook is returning `timezone` as the empty string and all of the datetime fields are in UTC. My account profile has the timezone set to `(GMT-8:00) Pacific Time (US andCanada)`. Is there something else I need to configure to get datetime fields returned with my configured timezone or have my configured timezone returned in the webhook? ```auto { "payload":{ "account_id":"REDACTED", "object":{ "uuid":"REDACTED", "id":REDACTED, "account_id":"REDACTED", "host_id":"REDACTED", "topic":"REDACTED", "type":1, "start_time":"2022-02-03T21:34:34Z", "timezone":"", "host_email":"REDACTED", "duration":0, "total_size":307299, "recording_count":3, "share_url":"REDACTED", "recording_files":[ { "id":"REDACTED", "meeting_id":"REDACTED", "recording_start":"2022-02-03T21:34:34Z", "recording_end":"2022-02-03T21:34:40Z", "file_type":"MP4", "file_extension":"MP4", "file_size":115359, "play_url":"REDACTED", "download_url":"REDACTED", "status":"completed", "recording_type":"active_speaker" }, { "id":"REDACTED", "meeting_id":"REDACTED", "recording_start":"2022-02-03T21:34:34Z", "recording_end":"2022-02-03T21:34:40Z", "file_type":"M4A", "file_extension":"M4A", "file_size":95970, "play_url":"REDACTED", "download_url":"REDACTED", "status":"completed", "recording_type":"audio_only" } ], "password":"REDACTED", "participant_audio_files":[REDACTED], "on_prem":false } }, "event_ts":REDACTED, "event":"recording.completed", "download_token":"REDACTED" } ``` Thanks! ---
**Author:** ![asc.nsv](https://avatars.discourse-cdn.com/v4/letter/a/db5fbb/32.png) [@asc.nsv](https://devforum.zoom.us/u/asc.nsv)\ **Post date:** [February 10, 2022, 9:07pm UTC](https://devforum.zoom.us/t/missing-timezone-information-in-recording-completed-webhook/63828/2 "2022-02-10T21:07:13Z")
Any ideas on this one? ---
**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\ **Post date:** [February 11, 2022, 10:28pm UTC](https://devforum.zoom.us/t/missing-timezone-information-in-recording-completed-webhook/63828/3 "2022-02-11T22:28:12Z")
Hi @asc.nsv Thanks for reaching out to the Zoom Developer Forum, I am happy to help here! I will go ahead and try to replicate this behavior on my end. I will come back to you with an update shortly. Best, Elisa ---
**Author:** ![asc.nsv](https://avatars.discourse-cdn.com/v4/letter/a/db5fbb/32.png) [@asc.nsv](https://devforum.zoom.us/u/asc.nsv)\ **Post date:** [February 12, 2022, 12:05am UTC](https://devforum.zoom.us/t/missing-timezone-information-in-recording-completed-webhook/63828/4 "2022-02-12T00:05:44Z")
Thank you, I really appreciate the help! ---
**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\ **Post date:** [February 16, 2022, 1:12am UTC](https://devforum.zoom.us/t/missing-timezone-information-in-recording-completed-webhook/63828/5 "2022-02-16T01:12:49Z")
Hi @asc.nsv Thanks for your patience. I have been doing some testing on my side and I was not able to replicate the issue. I am getting the Timezone right. Could you please send me your account ID or email associated with your account to [developersupport@zoom.us](mailto:developersupport@zoom.us) and a link to this thread and I will take it from there. Best, Elisa ---
**Author:** ![asc.nsv](https://avatars.discourse-cdn.com/v4/letter/a/db5fbb/32.png) [@asc.nsv](https://devforum.zoom.us/u/asc.nsv)\ **Post date:** [February 17, 2022, 8:15pm UTC](https://devforum.zoom.us/t/missing-timezone-information-in-recording-completed-webhook/63828/6 "2022-02-17T20:15:06Z")
Sent, thank you. I appreciate the help. ---
**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\ **Post date:** [February 17, 2022, 8:35pm UTC](https://devforum.zoom.us/t/missing-timezone-information-in-recording-completed-webhook/63828/7 "2022-02-17T20:35:16Z")
Thanks @asc.nsv I will take it from there! ---
**Author:** ![asc.nsv](https://avatars.discourse-cdn.com/v4/letter/a/db5fbb/32.png) [@asc.nsv](https://devforum.zoom.us/u/asc.nsv)\ **Post date:** [February 28, 2022, 6:27pm UTC](https://devforum.zoom.us/t/missing-timezone-information-in-recording-completed-webhook/63828/8 "2022-02-28T18:27:58Z")
For anyone else that comes across the issue. Time zone information is not included in webhooks for type 1 (instant) meetings. It will however show up for type 2 (scheduled) meetings. For the record I think it would be nice if the account time zone was included in instant meetings. Thanks for all the help Elisa! ---
**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\ **Post date:** [March 2, 2022, 10:52pm UTC](https://devforum.zoom.us/t/missing-timezone-information-in-recording-completed-webhook/63828/9 "2022-03-02T22:52:31Z")
Thanks for sharing this with everyone @asc.nsv It is very thoughtful of you and this makes us grow as a community! I will keep you updated if I hear back from our Engineering team about this issue! ---
**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\ **Post date:** [April 2, 2022, 8:52am UTC](https://devforum.zoom.us/t/missing-timezone-information-in-recording-completed-webhook/63828/10 "2022-04-02T08:52:51Z")
Closed on April 2, 2022, 8:52am UTC This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.