# Missing \`user.updated\` webhooks when upgrading Zoom account from basic -\> pro

**URL:** <https://devforum.zoom.us/t/missing-user-updated-webhooks-when-upgrading-zoom-account-from-basic-pro/8055>\
**Category:** API and Webhooks\
**Created:** [February 14, 2020, 12:23am UTC](https://devforum.zoom.us/t/missing-user-updated-webhooks-when-upgrading-zoom-account-from-basic-pro/8055 "2020-02-14T00:23:08Z")\
**Posts on this page:** 1\
**Showing post:** 4

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**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [February 17, 2020, 10:27pm UTC](https://devforum.zoom.us/t/missing-user-updated-webhooks-when-upgrading-zoom-account-from-basic-pro/8055/4 "2020-02-17T22:27:00Z")

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Hey @ryan, thanks for clarifying!

I am guessing this is happening because Webhooks are for [Pro or higher Zoom Plans](https://zoom.us/pricing).

Thanks,  
Tommy

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