# Missing webhook information

**URL:** <https://devforum.zoom.us/t/missing-webhook-information/89183>\
**Category:** API and Webhooks\
**Tags:** webhooks\
**Created:** [May 29, 2023, 8:12am UTC](https://devforum.zoom.us/t/missing-webhook-information/89183 "2023-05-29T08:12:37Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Kano](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/kano/32/48881_2.png) [@Kano](https://devforum.zoom.us/u/Kano)\
**Post date:** [May 29, 2023, 8:12am UTC](https://devforum.zoom.us/t/missing-webhook-information/89183/1 "2023-05-29T08:12:37Z")

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Webhook request from Zoom with  
‘x-zm-trackingid’  
is included in the Webhook request from Zoom,  
‘x-zm-request-timestamp’  
‘x-zm-signature’.  
are not included, and I am having trouble getting it to work.  
What could be the cause?

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**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\
**Post date:** [June 6, 2023, 9:26pm UTC](https://devforum.zoom.us/t/missing-webhook-information/89183/2 "2023-06-06T21:26:16Z")

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Hi @Kano  
Thanks for reaching out to the Zoom developer forum and welcome to our community!  
Could you please share more details about this issue?  
What event are you receiving that is missing information?

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [June 9, 2024, 1:03pm UTC](https://devforum.zoom.us/t/missing-webhook-information/89183/3 "2024-06-09T13:03:09Z")

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Closed on June 9, 2024, 1:03pm UTC

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