# Mobile Safari browser issue?

**URL:** <https://devforum.zoom.us/t/mobile-safari-browser-issue/97687>\
**Category:** Web\
**Created:** [November 1, 2023, 2:11pm UTC](https://devforum.zoom.us/t/mobile-safari-browser-issue/97687 "2023-11-01T14:11:15Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![sureshkk](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/sureshkk/32/49048_2.png) [@sureshkk](https://devforum.zoom.us/u/sureshkk)\
**Post date:** [November 1, 2023, 2:11pm UTC](https://devforum.zoom.us/t/mobile-safari-browser-issue/97687/1 "2023-11-01T14:11:15Z")

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Hello,  
We have integrated zoom video sdk for our application. We have realised that in Safari Browser in Iphone SE, the video element is not able to render. Same code is working in Chrome browser as well as Iphone 13. Can you please let us know why this restriction is here or are we doing something wrong?Thank you  
**Browser Console Error**  
The Video Element do not appear at all.  
**Which Web Video SDK version?**  
V1.9.0  
**Video SDK Code Snippets**  
**To Reproduce(If applicable)**  
Steps to reproduce the behavior:

1. Join the meeting on SAFARI on MAC.

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**Author:** ![j.schoenemeyer](https://avatars.discourse-cdn.com/v4/letter/j/f9ae1b/32.png) [@j.schoenemeyer](https://devforum.zoom.us/u/j.schoenemeyer)\
**Post date:** [November 1, 2023, 2:56pm UTC](https://devforum.zoom.us/t/mobile-safari-browser-issue/97687/2 "2023-11-01T14:56:01Z")

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which system version is on the iPhone SE ?

you need **iOS/iPadOS/Safari 15.4** or higher

> [@Video not working on iOS Safari with Web SDK](https://devforum.zoom.us/t/video-not-working-on-ios-safari-with-web-sdk/89222#post_2):
>
> Description We have a Zoom integration in our React App using an iFrame, getting scripts from CDN, and using Client view. Everything works fine on Desktop browsers and Android, but on iOS Safari Video is not working (camera cannot be activated, and permission is never prompted). Which Web Meeting SDK version? 2.12.2 Smartphone (please complete the following information): Device: iPhone 6s OS: iOS 14.4.1 Additional context We get the following errors in console: Unhandled Promise Reje…

video SDK uses - like meeting SDK - “crypto.randomUUID()”

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [December 2, 2023, 12:56am UTC](https://devforum.zoom.us/t/mobile-safari-browser-issue/97687/3 "2023-12-02T00:56:21Z")

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Closed on December 2, 2023, 12:56am UTC

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