# Multi access token query for user managed app

**URL:** <https://devforum.zoom.us/t/multi-access-token-query-for-user-managed-app/127623>\
**Category:** Meetings\
**Tags:** api\
**Created:** [February 20, 2025, 5:18am UTC](https://devforum.zoom.us/t/multi-access-token-query-for-user-managed-app/127623 "2025-02-20T05:18:49Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![eshwar](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/eshwar/32/65367_2.png) [@eshwar](https://devforum.zoom.us/u/eshwar)\
**Post date:** [February 20, 2025, 5:18am UTC](https://devforum.zoom.us/t/multi-access-token-query-for-user-managed-app/127623/1 "2025-02-20T05:18:49Z")

</div>

Hi Zoom Team,

I’m working on a user-managed Zoom app called Verix, which is listed on the Marketplace. Our app allows Zoom users to:

1. Generate credentials for participants in a Zoom meeting.
2. Schedule credential issuance for participants in future Zoom meetings.

For the first scenario, when a user logs into our app, we request their consent and retrieve an access token. After the meeting ends, we use a webhook along with the stored access token to fetch the participant list and issue credentials.

For the second scenario, we store a list of scheduled meetings provided by the user. When a meeting ends, we use the stored access token to retrieve participant details and issue credentials.

Our main issue is that we’re only able to generate one active access token at a time. If a user schedules meetings days apart, we refresh the token as needed. However, when handling scenario two, generating a new access token invalidates the previous one. As a result, Zoom blocks users from logging into our app during this process.

I came across the concept of a “token index” for Server-to-Server apps, which allows multiple tokens. Is there a way to achieve something similar with a user-managed app?

Thanks & Regards,  
Eshwar Reddy Thummala

---

<div class="post-metadata">

**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\
**Post date:** [March 4, 2025, 3:27pm UTC](https://devforum.zoom.us/t/multi-access-token-query-for-user-managed-app/127623/2 "2025-03-04T15:27:18Z")

</div>

Hi @eshwar  
Thanks for reaching out to us

About this:

> I came across the concept of a “token index” for Server-to-Server apps, which allows multiple tokens. Is there a way to achieve something similar with a user-managed app?

We are no longer supporting “token index” since we implemented a logic on our end that allows you to generate multiple access tokens simultaneously without one invalidating the previous one; but as you discovered this is only available for Server to Server Apps.

For user-managed apps, we do not offer this token index concept or anything similar.
