# Multi-select dropdown for chat bot

**URL:** <https://devforum.zoom.us/t/multi-select-dropdown-for-chat-bot/40928>\
**Category:** API and Webhooks\
**Created:** [January 19, 2021, 2:40am UTC](https://devforum.zoom.us/t/multi-select-dropdown-for-chat-bot/40928 "2021-01-19T02:40:50Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![breynoldszoom](https://avatars.discourse-cdn.com/v4/letter/b/a88e57/32.png) [@breynoldszoom](https://devforum.zoom.us/u/breynoldszoom)\
**Post date:** [January 19, 2021, 2:40am UTC](https://devforum.zoom.us/t/multi-select-dropdown-for-chat-bot/40928/1 "2021-01-19T02:40:50Z")

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**Description**  
I am working on a chat bot and trying to port a Slack command over to Zoom.  
One of the evaluation criteria is being able to select multiple items from a list.  
Pretty basic. However, based on the Zoom docs and various searches it seems  
the drop down only supports a single selection. Please advise.

**Error**  
NA

**Which App Type (OAuth / Chatbot / JWT / Webhook)?**  
ChatBot

**Which Endpoint/s?**  
NA

**How To Reproduce (If applicable)**  
Review the options at  
[https://nodebots.zoom.us/botbuilderkit/page/createMessage](https://nodebots.zoom.us/botbuilderkit/page/createMessage)

> **[Message with Dropdown - Customizing Messages - Chatbots - Documentation](https://marketplace.zoom.us/docs/guides/chatbots/customizing-messages/message-with-dropdown)**
>
> Message with Dropdown
> 
> The message of type select displays a dropdown. You can give your dropdown a pre selected value by adding the "selected\_item": {"...

**Screenshots (If applicable)**  
NA

**Additional context**  
NA

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**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\
**Post date:** [January 19, 2021, 7:47pm UTC](https://devforum.zoom.us/t/multi-select-dropdown-for-chat-bot/40928/2 "2021-01-19T19:47:50Z")

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Hi @breynoldszoom ,

Thanks for reaching out about this. At the moment, you’re correct in that we only support a standard dropdown. However, this is a great suggestion to support multi-select.

If you’re so inclined, I’d recommend posting a feature request for this here, as it’s a great point and I think others would find it valuable as well: #feature-requests

Thanks,  
Will

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**Author:** ![breynoldszoom](https://avatars.discourse-cdn.com/v4/letter/b/a88e57/32.png) [@breynoldszoom](https://devforum.zoom.us/u/breynoldszoom)\
**Post date:** [January 19, 2021, 10:37pm UTC](https://devforum.zoom.us/t/multi-select-dropdown-for-chat-bot/40928/3 "2021-01-19T22:37:15Z")

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Thanks Will.  
I created a Feature request.  
Be well.  
Bill

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**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\
**Post date:** [January 20, 2021, 5:27pm UTC](https://devforum.zoom.us/t/multi-select-dropdown-for-chat-bot/40928/4 "2021-01-20T17:27:12Z")

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Thanks Bill—I’m sure others will find this helpful as well.

Best,  
Will

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**Author:** ![breynoldszoom](https://avatars.discourse-cdn.com/v4/letter/b/a88e57/32.png) [@breynoldszoom](https://devforum.zoom.us/u/breynoldszoom)\
**Post date:** [January 21, 2021, 4:10am UTC](https://devforum.zoom.us/t/multi-select-dropdown-for-chat-bot/40928/5 "2021-01-21T04:10:02Z")

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Conveniently, per the API at

> **[Dropdown - Chatbot Events - Webhook Reference - API Reference](https://marketplace.zoom.us/docs/api-reference/webhook-reference/chatbot-events/dropdowns)**
>
> Dropdowns
> 
> After a user selects an option in a Chatbot message with a Drowdown, the interactive\_message\_select event is invoked. The Chatbot sends a POS...

the event field value is already an array

```auto
"selectedItems": [
      {
        "value": "lions"
      }
    ],

```

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<div class="post-metadata">

**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\
**Post date:** [January 21, 2021, 2:59pm UTC](https://devforum.zoom.us/t/multi-select-dropdown-for-chat-bot/40928/6 "2021-01-21T14:59:02Z")

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Thanks for pointing this out, @breynoldszoom!

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [February 21, 2021, 12:59am UTC](https://devforum.zoom.us/t/multi-select-dropdown-for-chat-bot/40928/7 "2021-02-21T00:59:10Z")

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Closed on February 21, 2021, 12:59am UTC

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