# Multiple emails being sent upon registration (via API)

**URL:** <https://devforum.zoom.us/t/multiple-emails-being-sent-upon-registration-via-api/38910>\
**Category:** API and Webhooks\
**Created:** [December 21, 2020, 5:19pm UTC](https://devforum.zoom.us/t/multiple-emails-being-sent-upon-registration-via-api/38910 "2020-12-21T17:19:43Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![zoomhelp](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/zoomhelp/32/20462_2.png) [@zoomhelp](https://devforum.zoom.us/u/zoomhelp)\
**Post date:** [December 21, 2020, 5:19pm UTC](https://devforum.zoom.us/t/multiple-emails-being-sent-upon-registration-via-api/38910/1 "2020-12-21T17:19:44Z")

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Hi support

We are using the API to register a user onto a Zoom meeting. We are only using one call and this is the API function:

> **[Add Meeting Registrant - Meetings - Zoom API - API Reference](https://marketplace.zoom.us/docs/api-reference/zoom-api/meetings/meetingregistrantcreate)**
>
> Register a participant for a meeting.
> 
> Prerequisite:
> 
> Host user type must be "Licensed".
> 
> Scopes: meeting:write:admin meeting:write
> Rate Limit Label: L...

The function is working and the user is successfully registered onto the meeting but they are receiving multiple confirmation emails usually 2 but sometimes 3 (all with same time stamp).

We have looked into logs and settings but cannot see anything from our side on why multiple emails should be sent.

If you could help, that would be most appreciated.

Many thanks

Ian

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**Author:** ![MaxM](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/maxm/32/42303_2.png) [@MaxM](https://devforum.zoom.us/u/MaxM)\
**Post date:** [December 22, 2020, 11:13pm UTC](https://devforum.zoom.us/t/multiple-emails-being-sent-upon-registration-via-api/38910/2 "2020-12-22T23:13:33Z")

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Hey @zoomhelp,

Thank you for reaching out to the Zoom Developer Forum. Please send an email to [developersupport@zoom.us](mailto:developersupport@zoom.us) with a copy of the emails, including the headers, and we’ll investigate this further from there.

Thanks,  
Max

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [January 22, 2021, 9:13am UTC](https://devforum.zoom.us/t/multiple-emails-being-sent-upon-registration-via-api/38910/3 "2021-01-22T09:13:38Z")

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Closed on January 22, 2021, 9:13am UTC

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