# Multiple incoming and outgoing languages for interpreters

**URL:** <https://devforum.zoom.us/t/multiple-incoming-and-outgoing-languages-for-interpreters/19178>\
**Category:** Feature Requests\
**Created:** [May 27, 2020, 1:02am UTC](https://devforum.zoom.us/t/multiple-incoming-and-outgoing-languages-for-interpreters/19178 "2020-05-27T01:02:45Z")\
**Posts on this page:** 1\
**Showing post:** 3

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**Author:** ![traduciresunarte](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/traduciresunarte/32/12508_2.png) [@traduciresunarte](https://devforum.zoom.us/u/traduciresunarte)\
**Post date:** [July 28, 2020, 7:08pm UTC](https://devforum.zoom.us/t/multiple-incoming-and-outgoing-languages-for-interpreters/19178/3 "2020-07-28T19:08:04Z")

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Current Problems in Zoom Interpretation

- When you add an interpreter and another one is interpreting the functionality sometimes cuts off for everyone. And panelists have to re-click on the language, etc.

- no easy handoff, requires interpreters to use a second account to listen to other interpreter, and chat with person.

- no easy relay - interpreters only hear the floor but can´t chose other language to listen to.

- Interpretation feature must be configured and the meeting must be scheduled with interpretation before it starts.

- Panelists might come in and not chose a language, so they don’t hear the interpreter.

- Zoom doen’t force people to choose a language and panelists are automatically set to floor.

- The mute original audio feature doesn’t work in cell phones sometimes

- When people login from the browser instead of the Zoom app, interpretation does not work.

- when you make someone an interpreter when creating the webinar, they are not automatically made interpreters when they enter the zoom session. They do come in as panelists, but not interpreters. The host has to make them interpreters.

TEMPORARY SOLUTIONS

Like Collin mentioned, I use a second Zoom session for Handoff and for Relay. For relay I chose the language I want to hear on my cell phone and interpret onto my PC.

For handoff, like Collin, again I use a combination of Whatsapp to let the other interpreter that it is time to come in, I use the second session to make sure both of us are not interpreting at the same time or are both silent during the handoff moment, I also tell the interpreter to look at my mic on the panelists tab and I try to mute it as soon as the other person starts interpreting.

Hopefully Zoom will get some of these things fixed soon. I still think Zoom interpretation is great and recommend it to all my clients.

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_[View the full topic](https://devforum.zoom.us/t/multiple-incoming-and-outgoing-languages-for-interpreters/19178)._
