# My student can't use mic

**URL:** <https://devforum.zoom.us/t/my-student-cant-use-mic/38463>\
**Category:** API and Webhooks\
**Created:** [December 15, 2020, 6:10pm UTC](https://devforum.zoom.us/t/my-student-cant-use-mic/38463 "2020-12-15T18:10:20Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![abokalela](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/abokalela/32/20190_2.png) [@abokalela](https://devforum.zoom.us/u/abokalela)\
**Post date:** [December 15, 2020, 6:10pm UTC](https://devforum.zoom.us/t/my-student-cant-use-mic/38463/1 "2020-12-15T18:10:20Z")

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my problem is  
i get api and but it in my website with embed zoom  
and my student open page in website and joine the in the zoom window who apper browser  
audio not working and my websites is https how i can solve this problem

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**Author:** ![MaxM](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/maxm/32/42303_2.png) [@MaxM](https://devforum.zoom.us/u/MaxM)\
**Post date:** [December 16, 2020, 7:54pm UTC](https://devforum.zoom.us/t/my-student-cant-use-mic/38463/2 "2020-12-16T19:54:36Z")

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Hey @abokalela,

Thank you for reaching out to the Zoom Developer Forum. To get us started, I just need to clarify a couple of points:

1. You are embedding Zoom on your Website using the Web SDK
2. When a user joins a meeting their microphone does not work
3. This happens for only one user

Please let me know if I’m understanding the issue correctly. If so, we’ll move this over to the #client-web-sdk category. Please also provide any errors you’re seeing including any browser console errors.

Thanks,  
Max

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [January 16, 2021, 5:54am UTC](https://devforum.zoom.us/t/my-student-cant-use-mic/38463/3 "2021-01-16T05:54:36Z")

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Closed on January 16, 2021, 5:54am UTC

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