# Need info regarding new CRM integration, API support

**URL:** <https://devforum.zoom.us/t/need-info-regarding-new-crm-integration-api-support/147342>\
**Category:** API and Webhooks\
**Tags:** api\
**Created:** [October 21, 2026, 3:04pm UTC](https://devforum.zoom.us/t/need-info-regarding-new-crm-integration-api-support/147342 "2026-10-21T15:04:35Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Muhammad42](https://avatars.discourse-cdn.com/v4/letter/m/ecccb3/32.png) [@Muhammad42](https://devforum.zoom.us/u/Muhammad42)\
**Post date:** [October 21, 2026, 3:04pm UTC](https://devforum.zoom.us/t/need-info-regarding-new-crm-integration-api-support/147342/1 "2026-10-21T15:04:35Z")

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Hi I want to know if I can integrate my own inhouse CRM with the zoom phone, or I want to know either zoom provides API for this services. If anybody from the zoom developer side can help me out with the solution and reply

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**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\
**Post date:** [October 23, 2026, 1:46pm UTC](https://devforum.zoom.us/t/need-info-regarding-new-crm-integration-api-support/147342/3 "2026-10-23T13:46:46Z")

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Hi @Muhammad42 , for sure! My colleague @elisa.zoom has done this with Zoom Phone Smart Embed: [https://www.youtube.com/watch?v=DePYIUvPIo0&t=444s](https://www.youtube.com/watch?v=DePYIUvPIo0&t=444s)