# No camera input while using Zoom websdk on a custom browser

**URL:** <https://devforum.zoom.us/t/no-camera-input-while-using-zoom-websdk-on-a-custom-browser/31109>\
**Category:** Web\
**Created:** [September 23, 2020, 4:43pm UTC](https://devforum.zoom.us/t/no-camera-input-while-using-zoom-websdk-on-a-custom-browser/31109 "2020-09-23T16:43:01Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![daniel.dessaux](https://avatars.discourse-cdn.com/v4/letter/d/ecae2f/32.png) [@daniel.dessaux](https://devforum.zoom.us/u/daniel.dessaux)\
**Post date:** [September 23, 2020, 4:43pm UTC](https://devforum.zoom.us/t/no-camera-input-while-using-zoom-websdk-on-a-custom-browser/31109/1 "2020-09-23T16:43:02Z")

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Hello,

**Description**  
I am currently trying to run your sample-web-app on a custom browser ( which is kind of similar to Opera v46). Everything is working well … except that I cannot send a video from my webcam ( my webcam starts and there is a pop up that appears, but nothing is happening after it ).

**Error**  
The video from my webcam is not displayed on my screen and nobody in the meeting can see it.

**Version**  
I’m using the last version of your Zoom web SDK, 1.8.1. I have also the same problem on the version 1.8.0

**Problem’s origin**  
As I’m using a custom browser, I don’t have access to webRTC framework. I have seen that you are using it in your code ( [https://source.zoom.us/zoom-meeting-1.8.1.min.js](https://source.zoom.us/zoom-meeting-1.8.1.min.js) ), and I guess that you are using this framework for the webcam recording. I was wondering if there is a solution for using your webSDK without using webRTC.  
Also, I’m not sure if the problem comes from here at 100% …

**Other information**  
If I join a meeting from your website, everything is working well : my browser is displaying well what my camera is recording, and everybody in the meeting can see it. The problem only occurs when I’m using your webSDK.

Best regards,  
Daniel.

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**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [September 24, 2020, 8:39pm UTC](https://devforum.zoom.us/t/no-camera-input-while-using-zoom-websdk-on-a-custom-browser/31109/2 "2020-09-24T20:39:48Z")

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Hey @daniel.dessaux,

Can you give us more details about the browser? Are you serving your site over `https`? Screenshots would be helpful.

And yes, our Web SDK runs using the WebRTC/Web Assembly framework.

Thanks,  
Tommy

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**Author:** ![daniel.dessaux](https://avatars.discourse-cdn.com/v4/letter/d/ecae2f/32.png) [@daniel.dessaux](https://devforum.zoom.us/u/daniel.dessaux)\
**Post date:** [September 28, 2020, 8:46am UTC](https://devforum.zoom.us/t/no-camera-input-while-using-zoom-websdk-on-a-custom-browser/31109/3 "2020-09-28T08:46:51Z")

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Hi,

I have fixed the problem … Apparently, using the version 1.7.7 of your websdk instead of the version 1.8.0 fixed everything.

Thanks for your answer,

Best regards,  
Daniel

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**Author:** ![daniel.dessaux](https://avatars.discourse-cdn.com/v4/letter/d/ecae2f/32.png) [@daniel.dessaux](https://devforum.zoom.us/u/daniel.dessaux)\
**Post date:** [September 28, 2020, 3:13pm UTC](https://devforum.zoom.us/t/no-camera-input-while-using-zoom-websdk-on-a-custom-browser/31109/4 "2020-09-28T15:13:55Z")

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Hi again,

Sorry for the double post.  
Now that the video works well, I’m trying to manage the audio. I already know that my browser does not support the audio output, but I was wondering if your websdk still send audio packages to the client. If yes, how can I recover them ? If I can, I would be able to manually encrypted/decrypted audio packages ( probably with ffmpeg outside the browser ), and manage the audio output by myself.

Best regards,  
Daniel.

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**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [September 29, 2020, 8:56pm UTC](https://devforum.zoom.us/t/no-camera-input-while-using-zoom-websdk-on-a-custom-browser/31109/5 "2020-09-29T20:56:59Z")

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Hey @daniel.dessaux,

Happy to hear upgrading fixed the camera issue! 🙂

Can you please create a new thread for the audio issue / question you have?

Thanks,  
Tommy

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [October 30, 2020, 6:57am UTC](https://devforum.zoom.us/t/no-camera-input-while-using-zoom-websdk-on-a-custom-browser/31109/6 "2020-10-30T06:57:17Z")

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Closed on October 30, 2020, 6:57am UTC

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