# No Permission API Issue **URL:** \ **Category:** API and Webhooks\ **Tags:** oauth\ **Created:** [June 27, 2022, 2:01am UTC](https://devforum.zoom.us/t/no-permission-api-issue/71179 "2022-06-27T02:01:00Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![lokesh](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/lokesh/32/38830_2.png) [@lokesh](https://devforum.zoom.us/u/lokesh)\ **Post date:** [June 27, 2022, 2:01am UTC](https://devforum.zoom.us/t/no-permission-api-issue/71179/1 "2022-06-27T02:01:00Z")
**Description** I need to fetch devices information. For that I am using `https://api.zoom.us/v2/h323/devices` this API endpoint. I am following OAuth 2.0. After getting access\_token when I make request to the above API endpoint, I am getting the following error. { “code”: 200, “message”: “No permission.” } I have owner access to the account. I am using proper scopes for the same. **Error?** { “code”: 200, “message”: “No permission.” } **API Endpoint/s?** `https://api.zoom.us/v2/h323/devices` **How To Reproduce** _Steps to reproduce the behavior:_ \*1. Use OAuth2.0 and get the access\_toekn \*2.O Use that access token to make further reuests **Note** Also, when I make request to the endpoint `/h323/devices` I get `No permission` error with status code `400 Bad Request`. But when I make request to the endpoint `/devices`, I don’t get any error but a empty response with status code `200 OK`. Even though I have devices in my account. ---
**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\ **Post date:** [June 27, 2022, 8:35pm UTC](https://devforum.zoom.us/t/no-permission-api-issue/71179/2 "2022-06-27T20:35:08Z")
Hi @lokesh Thanks for reaching out and welcome to our Community! I am happy to help here! Have you tried calling the following endpoint? > **[Zoom Phone API](https://marketplace.zoom.us/docs/api-reference/phone/methods/)** > > The Zoom Phone API allows developers to access information from Zoom. You can use this API to build private services or public applications on the Zoom App Marketplace. To learn how to get your credentials and create private/p... Let me know if this helps, Elisa ---
**Author:** ![lokesh](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/lokesh/32/38830_2.png) [@lokesh](https://devforum.zoom.us/u/lokesh)\ **Post date:** [June 28, 2022, 4:24am UTC](https://devforum.zoom.us/t/no-permission-api-issue/71179/3 "2022-06-28T04:24:44Z")
Hi @elisa.zoom Thank you for your response. Zoom Phone has not been enabled for the account we are using so we cannot use zoom phone APIs. We want to use [Zoom API](https://marketplace.zoom.us/docs/api-reference/zoom-api/methods) (Meetings) We want to fetch devices from zoom API endpoint, which are shown under` Device Management-> Device List.` Could you please provide an API endpoint using which we can get these devices under` Device Management-> Device List.` Also, can you please suggest how to solve this 200 pemission issue. We are getting this issue despite using admin/owner account. ---
**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\ **Post date:** [June 28, 2022, 12:37pm UTC](https://devforum.zoom.us/t/no-permission-api-issue/71179/4 "2022-06-28T12:37:26Z")
Hi @lokesh Thanks for the clarification. I am not able to replicate this issue on my end. I am successfully calling the endpoint following the OAuth workflow to get an access token and then using the generated Bearer token to call the endpoint. I would ask you to kindly double check that you have all the permissions enabled for the Zoom Room Management in the User Management tab \> Roles \> Role Settings. Let me know if this helps and if the issue persist, feel free to reach out to Developer Support to get more help about this issue here: > **[Zoom Developer Support](https://devsupport.zoom.us/hc/en-us)** Best, Elisa ---
**Author:** ![lokesh](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/lokesh/32/38830_2.png) [@lokesh](https://devforum.zoom.us/u/lokesh)\ **Post date:** [June 28, 2022, 6:01pm UTC](https://devforum.zoom.us/t/no-permission-api-issue/71179/5 "2022-06-28T18:01:54Z")
Yes all are enabled please see screen shot We still have the issue. Is it possible to have a call to discuss? ---
**Author:** ![lokesh](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/lokesh/32/38830_2.png) [@lokesh](https://devforum.zoom.us/u/lokesh)\ **Post date:** [June 28, 2022, 6:15pm UTC](https://devforum.zoom.us/t/no-permission-api-issue/71179/6 "2022-06-28T18:15:31Z")
Can you also confirm if a basic account has the ability to review all devices? Or are we required to purchase licenses? ---
**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\ **Post date:** [June 28, 2022, 6:56pm UTC](https://devforum.zoom.us/t/no-permission-api-issue/71179/7 "2022-06-28T18:56:59Z")
Hey @lokesh Unfortunately I can not see your screenshot. Could you please reach out to me via DM? ---
**Author:** ![lokesh](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/lokesh/32/38830_2.png) [@lokesh](https://devforum.zoom.us/u/lokesh)\ **Post date:** [June 28, 2022, 7:31pm UTC](https://devforum.zoom.us/t/no-permission-api-issue/71179/8 "2022-06-28T19:31:55Z")
Screenshot is on its way via email. ---
**Author:** ![frankfosters](https://avatars.discourse-cdn.com/v4/letter/f/94ad74/32.png) [@frankfosters](https://devforum.zoom.us/u/frankfosters)\ **Post date:** [June 28, 2022, 9:51pm UTC](https://devforum.zoom.us/t/no-permission-api-issue/71179/9 "2022-06-28T21:51:27Z")
> [@lokesh](#): > > Hi @elisa.zoom > Thank you for your response. Zoom Phone has not been enabled for the account we are using so we cannot use zoom phone APIs. We want to use [hospitality management](https://www.nova-am.com/) (Meetings) > We want to fetch devices from zoom API endpoint, which are shown under` Device Management-> Device List.` > Could you please provide an API endpoint using which we can get these devices under` Device Management-> Device List.` > > Also, can you please suggest how to solve this 200 pemission issue. We are getting this issue despite using admin/owner account. Is API of one account works on different accounts? I also got issue but whenever i try to approach through different account’s API if again start same issue. ---
**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\ **Post date:** [July 29, 2022, 7:51am UTC](https://devforum.zoom.us/t/no-permission-api-issue/71179/10 "2022-07-29T07:51:32Z")
Closed on July 29, 2022, 7:51am UTC This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.