# Not able generate ZAK getting error 124 Invalid Access Token

**URL:** <https://devforum.zoom.us/t/not-able-generate-zak-getting-error-124-invalid-access-token/53958>\
**Category:** API and Webhooks\
**Created:** [July 11, 2021, 6:51am UTC](https://devforum.zoom.us/t/not-able-generate-zak-getting-error-124-invalid-access-token/53958 "2021-07-11T06:51:04Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![saigopal](https://avatars.discourse-cdn.com/v4/letter/s/898d66/32.png) [@saigopal](https://devforum.zoom.us/u/saigopal)\
**Post date:** [July 11, 2021, 6:51am UTC](https://devforum.zoom.us/t/not-able-generate-zak-getting-error-124-invalid-access-token/53958/1 "2021-07-11T06:51:04Z")

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**Description**  
I’m trying to get ZAK using API with JWT authorization

**Error**  
124 Invalid Access Token

**Which App Type (OAuth / Chatbot / JWT / Webhook)?**  
JWT

**Which Endpoint/s?**  
[https://api.zoom.us/v2/users/{mail}/token](https://api.zoom.us/v2/users/%7Bmail%7D/token)

**How To Reproduce (If applicable)**  
Steps to reproduce the behavior:

1. [https://api.zoom.us/v2/users/{mail}/token](https://api.zoom.us/v2/users/%7Bmail%7D/token)
2. Added Authorization = Bearer + “JWT”  
3.Added Body(JSON): {“type”:“zak”}

**Screenshots (If applicable)**

 ![WhatsApp Image 2021-07-11 at 12.19.58 PM](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/9/699bee298f86f8138dfeee00e166513d779eecba.jpeg)

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**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\
**Post date:** [July 12, 2021, 9:26pm UTC](https://devforum.zoom.us/t/not-able-generate-zak-getting-error-124-invalid-access-token/53958/2 "2021-07-12T21:26:21Z")

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Hi @saigopal,

Can you confirm that you’re passing the value of your JWT App’s API key, and not an SDK App’s key?

Thanks,  
Will

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**Author:** ![saigopal](https://avatars.discourse-cdn.com/v4/letter/s/898d66/32.png) [@saigopal](https://devforum.zoom.us/u/saigopal)\
**Post date:** [July 13, 2021, 5:11am UTC](https://devforum.zoom.us/t/not-able-generate-zak-getting-error-124-invalid-access-token/53958/3 "2021-07-13T05:11:47Z")

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Hi @will.zoom  
I did use the same JWT, which I used to create a meeting and it worked fine.  
I have a another query. I need to create users without a email verification, can you help me with that.  
Thanks

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**Author:** ![MaxM](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/maxm/32/42303_2.png) [@MaxM](https://devforum.zoom.us/u/MaxM)\
**Post date:** [July 13, 2021, 11:20pm UTC](https://devforum.zoom.us/t/not-able-generate-zak-getting-error-124-invalid-access-token/53958/4 "2021-07-13T23:20:46Z")

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Hey @saigopal,

This API endpoint requires the use of a User Level OAuth app so that the user is able to authorize the inherent access to their account involved here.

> [@saigopal](#):
>
> I need to create users without a email verification, can you help me with that.

If you wanted to create users without verifying their email, you would want to create an API user by using the `custCreate` action with our [Create a User API](https://marketplace.zoom.us/docs/api-reference/zoom-api/users/usercreate). However, this option is currently only available to [ISV](https://zoom.us/docs/en-us/platform/isv.html) customers.

I hope that helps! Let me know if you have any questions.

Thanks,  
Max

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**Author:** ![saigopal](https://avatars.discourse-cdn.com/v4/letter/s/898d66/32.png) [@saigopal](https://devforum.zoom.us/u/saigopal)\
**Post date:** [July 14, 2021, 4:19am UTC](https://devforum.zoom.us/t/not-able-generate-zak-getting-error-124-invalid-access-token/53958/5 "2021-07-14T04:19:34Z")

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Hi @MaxM  
I see ISV plans are @ $5k/month. Can I create user custCreate with a PRO plan? As, we cannot afford a ISV plan just to create user’s. Is there any workaround that I can know about?  
Thanks

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**Author:** ![MaxM](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/maxm/32/42303_2.png) [@MaxM](https://devforum.zoom.us/u/MaxM)\
**Post date:** [July 14, 2021, 8:34pm UTC](https://devforum.zoom.us/t/not-able-generate-zak-getting-error-124-invalid-access-token/53958/6 "2021-07-14T20:34:16Z")

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Hey @saigopal,

The cost of the plan can vary but it’s definitely a step up in complexity and cost when compared to a typical Zoom Meetings plan. Unfortunately, we don’t have a method to create these API only users with a typical plan.

What’s your use case for creating users that don’t have to be verified via email?

Thanks,  
Max

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [August 14, 2021, 6:34am UTC](https://devforum.zoom.us/t/not-able-generate-zak-getting-error-124-invalid-access-token/53958/7 "2021-08-14T06:34:20Z")

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Closed on August 14, 2021, 6:34am UTC

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