# Not able to get the user lists

**URL:** <https://devforum.zoom.us/t/not-able-to-get-the-user-lists/66543>\
**Category:** Users and Groups\
**Created:** [March 28, 2022, 10:39am UTC](https://devforum.zoom.us/t/not-able-to-get-the-user-lists/66543 "2022-03-28T10:39:21Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![joseph.kumar](https://avatars.discourse-cdn.com/v4/letter/j/e0b2c6/32.png) [@joseph.kumar](https://devforum.zoom.us/u/joseph.kumar)\
**Post date:** [March 28, 2022, 10:39am UTC](https://devforum.zoom.us/t/not-able-to-get-the-user-lists/66543/1 "2022-03-28T10:39:22Z")

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[https://api.zoom.us/v2/users](https://api.zoom.us/v2/users) API returns responses with zero records even though there is an owner account. Till Saturday, it was working fine, and this issue started Yesterday. If I check with other Zoom PRO account API creds, it is working fine. Only for this account, this issue is happening. Not able to find the root cause. Can someone please help us in this regard?

Image reference - [Capture — ImgBB](https://ibb.co/9ZJ8r38)

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**Author:** ![Ten\_Meetings](https://avatars.discourse-cdn.com/v4/letter/t/82dd89/32.png) [@Ten\_Meetings](https://devforum.zoom.us/u/Ten_Meetings)\
**Post date:** [March 28, 2022, 6:20pm UTC](https://devforum.zoom.us/t/not-able-to-get-the-user-lists/66543/2 "2022-03-28T18:20:14Z")

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I’m having a similar issue when trying to read the participants from webinars, [https://api.zoom.us/v2/past\_webinars/{webinarId}/participants](https://api.zoom.us/v2/past_webinars/%7BwebinarId%7D/participants)

and

[https://api.zoom.us/v2/report/webinars/{webinarId}/participants](https://api.zoom.us/v2/report/webinars/%7BwebinarId%7D/participants)

return an empty response.