# Not able to join audio from Firefox

**URL:** <https://devforum.zoom.us/t/not-able-to-join-audio-from-firefox/9036>\
**Category:** API and Webhooks\
**Created:** [March 19, 2020, 10:24pm UTC](https://devforum.zoom.us/t/not-able-to-join-audio-from-firefox/9036 "2020-03-19T22:24:08Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![elearningevolve](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elearningevolve/32/75605_2.png) [@elearningevolve](https://devforum.zoom.us/u/elearningevolve)\
**Post date:** [March 19, 2020, 10:24pm UTC](https://devforum.zoom.us/t/not-able-to-join-audio-from-firefox/9036/1 "2020-03-19T22:24:08Z")

</div>

![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/4/4c47c756a33533b7039d1621af5481a306bd61ec.png)

Firefox version: 74.0  
OS version: Ubuntu 18.04

---

<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [March 19, 2020, 10:25pm UTC](https://devforum.zoom.us/t/not-able-to-join-audio-from-firefox/9036/2 "2020-03-19T22:25:29Z")

</div>

Hey @elearningevolve,

Correct, here is the support across browsers:

> **[Zoom Web Client](https://support.zoom.us/hc/en-us/articles/214629443-Zoom-Web-Client#h_2da60ac7-455e-466f-85d1-974aa68f0703)**
>
> Overview
> The Zoom web client allows joining a Zoom meeting or webinar without downloading any plugins or software. However, the web client has limited features and functions best on Google Chrome. ...

Thanks,  
Tommy

---

<div class="post-metadata">

**Author:** ![elearningevolve](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elearningevolve/32/75605_2.png) [@elearningevolve](https://devforum.zoom.us/u/elearningevolve)\
**Post date:** [March 20, 2020, 2:03pm UTC](https://devforum.zoom.us/t/not-able-to-join-audio-from-firefox/9036/4 "2020-03-20T14:03:44Z")

</div>

Will it not work on Safari and Firefox even with the Web SDK or is the limitation only for the use with Iframes?

---

<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [March 20, 2020, 7:45pm UTC](https://devforum.zoom.us/t/not-able-to-join-audio-from-firefox/9036/5 "2020-03-20T19:45:05Z")

</div>

Hey @elearningevolve,

Both, here is the support for the Web SDK:

[https://marketplace.zoom.us/docs/sdk/native-sdks/web#browser-support](https://marketplace.zoom.us/docs/sdk/native-sdks/web#browser-support)

Thanks,  
Tommy