# Not authorized to send message from a chatbot **URL:** \ **Category:** API and Webhooks\ **Created:** [June 28, 2021, 1:25pm UTC](https://devforum.zoom.us/t/not-authorized-to-send-message-from-a-chatbot/53265 "2021-06-28T13:25:48Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![plm](https://avatars.discourse-cdn.com/v4/letter/p/7ba0ec/32.png) [@plm](https://devforum.zoom.us/u/plm)\ **Post date:** [June 28, 2021, 1:25pm UTC](https://devforum.zoom.us/t/not-authorized-to-send-message-from-a-chatbot/53265/1 "2021-06-28T13:25:49Z")
**Description** Is it mandatory to install a chatbot in order to send message? **Error** My chatbot is not installed (and i don’t want to because the it’s only goal is to send messages to a channel) and when I post to im/chat/messages a message I receive the following error: {code: 7004, message: ‘Not authorized.’} **Which App Type (OAuth / Chatbot / JWT / Webhook)?** Chatbot (authenticate with oauth/token?grant\_type=client\_credentials **How To Reproduce (If applicable)** Steps to reproduce the behavior: 1. Create a chatbot 2. Add scope imchat:write:admin 3. Don’t install the bot 4. Authenticate with oauth/token?grant\_type=client\_credentials 5. Get access token and call im/chat/messages **More** If we must install the bot: - can it be silent (no welcome message to hundreds of users)? - can it be not visible? - can I do the same with another technique (I simply want to send a message to some users when our app monitoring detect an error) Thanks. ---
**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\ **Post date:** [June 29, 2021, 5:30pm UTC](https://devforum.zoom.us/t/not-authorized-to-send-message-from-a-chatbot/53265/2 "2021-06-29T17:30:16Z")
Hi @plm, Installing a Chatbot is not a prerequisite for this endpoint. However, can you make sure that you have the following view and edit permissions enabled in your Chat settings? ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/7/676bf368d3993bdd2db73e8abc6fbcf200c225ac.png) Thanks, Will ---
**Author:** ![plm](https://avatars.discourse-cdn.com/v4/letter/p/7ba0ec/32.png) [@plm](https://devforum.zoom.us/u/plm)\ **Post date:** [July 19, 2021, 1:52pm UTC](https://devforum.zoom.us/t/not-authorized-to-send-message-from-a-chatbot/53265/3 "2021-07-19T13:52:39Z")
Hello, Sorry for the delay. I’m not the administrator of the account so I think that I can’t see this screen. Can you tell me what are the permissions I need to ask to my admin? Thanks, Yann. ---
**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\ **Post date:** [July 19, 2021, 10:01pm UTC](https://devforum.zoom.us/t/not-authorized-to-send-message-from-a-chatbot/53265/4 "2021-07-19T22:01:00Z")
Hi @plm, The permissions yo ask your admin about are the ones identified in the screenshot Will shared 🙂 Gianni ---
**Author:** ![plm](https://avatars.discourse-cdn.com/v4/letter/p/7ba0ec/32.png) [@plm](https://devforum.zoom.us/u/plm)\ **Post date:** [July 20, 2021, 6:37am UTC](https://devforum.zoom.us/t/not-authorized-to-send-message-from-a-chatbot/53265/5 "2021-07-20T06:37:16Z")
Okay, I may not have made myself clear: what are the checkboxes my administrator must check for me in your screenshot? Thanks. ---
**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\ **Post date:** [July 21, 2021, 8:47pm UTC](https://devforum.zoom.us/t/not-authorized-to-send-message-from-a-chatbot/53265/6 "2021-07-21T20:47:35Z")
Hi @plm, Please ensure you have checked off the view/edit fields for the following: - Chatbots - Chat Channels - Chat Messages Thanks! Will ---
**Author:** ![plm](https://avatars.discourse-cdn.com/v4/letter/p/7ba0ec/32.png) [@plm](https://devforum.zoom.us/u/plm)\ **Post date:** [July 26, 2021, 8:13am UTC](https://devforum.zoom.us/t/not-authorized-to-send-message-from-a-chatbot/53265/7 "2021-07-26T08:13:17Z")
Thanks. I will let you know informed if the problem is solved or not. ---
**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\ **Post date:** [July 27, 2021, 9:09pm UTC](https://devforum.zoom.us/t/not-authorized-to-send-message-from-a-chatbot/53265/8 "2021-07-27T21:09:02Z")
Thanks, @plm —keep us posted! ---
**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\ **Post date:** [August 27, 2021, 7:09am UTC](https://devforum.zoom.us/t/not-authorized-to-send-message-from-a-chatbot/53265/9 "2021-08-27T07:09:17Z")
Closed on August 27, 2021, 7:09am UTC This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.