# Not getting event notifications for chat channel and Chat Msg **URL:** \ **Category:** API and Webhooks\ **Created:** [July 22, 2021, 6:42pm UTC](https://devforum.zoom.us/t/not-getting-event-notifications-for-chat-channel-and-chat-msg/54576 "2021-07-22T18:42:19Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![testadmin3](https://avatars.discourse-cdn.com/v4/letter/t/e47c2d/32.png) [@testadmin3](https://devforum.zoom.us/u/testadmin3)\ **Post date:** [July 22, 2021, 6:42pm UTC](https://devforum.zoom.us/t/not-getting-event-notifications-for-chat-channel-and-chat-msg/54576/1 "2021-07-22T18:42:20Z")
**Description** I have not been able to get any event notifications for chat messages in these 2 days while it could before and events for user related are sending successfully. **Error** No error messages - just not getting events **Which App Type (OAuth / Chatbot / JWT / Webhook)?** oAuth **Which Endpoint/s?** [https://webhook.site/5801f955-b500-4b15-a094-d69c39735145](https://webhook.site/5801f955-b500-4b15-a094-d69c39735145) **How To Reproduce (If applicable)** Steps to reproduce the behavior: 1. Create an oAuth App with webhook endpoint 2. Checked the events below: Chat Channel: Chat Channel Created, Chat Channel deleted, Member removed, Member Left Chat Message: Chat Message Sent, Chat Message Updated, Chat Message Deleted, Chat Message Replied 3. Create a channel , sent/updated/reply/delete msg in that channel 4. check the events sent to the webhook endpoint **Screenshots (If applicable)** ![Zoom_events_webhookEndpoint](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/e/a/ea1c7ebf0d0f0262c94a693e02a8bb4ee7873883.png) ![Zoom_eventsSetting_ChatChannel](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/f/b/fb0b4746001b37f7b6a6c89de271b48c0fba7ceb.png) ![Zoom_eventsSetting_ChatMsg](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/9/9/990a4ec2959f7da0b2c4c60c4bbfa2dc1a1afd5d.png) ---
**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\ **Post date:** [July 23, 2021, 3:02pm UTC](https://devforum.zoom.us/t/not-getting-event-notifications-for-chat-channel-and-chat-msg/54576/2 "2021-07-23T15:02:02Z")
Hi @testadmin3, Thanks for reaching out about this—a few things to double check: - Can you make sure you’ve installed the app under the account you’re subscribing to events under? - Can you ensure that your endpoints returns a 200OK response upon receipt of Zoom payloads? - Ensure that the app owner and installer have the appropriate permissions to manage Chat Messages and Channels under role management Let me know if you’ve had a chance to check these points—thanks! Will ---
**Author:** ![testadmin3](https://avatars.discourse-cdn.com/v4/letter/t/e47c2d/32.png) [@testadmin3](https://devforum.zoom.us/u/testadmin3)\ **Post date:** [July 23, 2021, 5:23pm UTC](https://devforum.zoom.us/t/not-getting-event-notifications-for-chat-channel-and-chat-msg/54576/3 "2021-07-23T17:23:53Z")
Hi Will, Please find the answers for the questions you listed: 1. I created the oAuth app with user A, and sent the chat msg by User A 2. The webhook endpoint return s 200OK, since I can get events for user Login/Logout 3. refer to item1, I believe they have the same permission. Note: I received chat events successfully before, it stopped suddenly 3 days ago. And I can received user activity events, so I believe the setting is OK. Thanks, Michelle ---
**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\ **Post date:** [July 26, 2021, 9:26pm UTC](https://devforum.zoom.us/t/not-getting-event-notifications-for-chat-channel-and-chat-msg/54576/4 "2021-07-26T21:26:16Z")
Hi @testadmin3, Tank you for clarifying—after checking with our Engineering team, they let me know that they released a fix for an issue with Chat Message webhooks that was affecting a small subset of users recently. This was fixed yesterday. Can you let me know if you’re still seeing this issue? Thanks, Will ---
**Author:** ![testadmin3](https://avatars.discourse-cdn.com/v4/letter/t/e47c2d/32.png) [@testadmin3](https://devforum.zoom.us/u/testadmin3)\ **Post date:** [July 26, 2021, 11:53pm UTC](https://devforum.zoom.us/t/not-getting-event-notifications-for-chat-channel-and-chat-msg/54576/5 "2021-07-26T23:53:24Z")
Hi Will, Problem solved. Thanks very much. Best, Michelle ---
**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\ **Post date:** [July 27, 2021, 9:14pm UTC](https://devforum.zoom.us/t/not-getting-event-notifications-for-chat-channel-and-chat-msg/54576/6 "2021-07-27T21:14:45Z")
Glad I could help! 🙂 ---
**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\ **Post date:** [July 27, 2021, 9:14pm UTC](https://devforum.zoom.us/t/not-getting-event-notifications-for-chat-channel-and-chat-msg/54576/7 "2021-07-27T21:14:56Z")
Closed on July 27, 2021, 9:14pm UTC