# Not getting event notifications for chats

**URL:** <https://devforum.zoom.us/t/not-getting-event-notifications-for-chats/37166>\
**Category:** API and Webhooks\
**Created:** [November 28, 2020, 5:06pm UTC](https://devforum.zoom.us/t/not-getting-event-notifications-for-chats/37166 "2020-11-28T17:06:30Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![dwputz](https://avatars.discourse-cdn.com/v4/letter/d/ac91a4/32.png) [@dwputz](https://devforum.zoom.us/u/dwputz)\
**Post date:** [November 28, 2020, 5:06pm UTC](https://devforum.zoom.us/t/not-getting-event-notifications-for-chats/37166/1 "2020-11-28T17:06:30Z")

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**Description**  
I have not been able to get any event notifications for chat messages

**Error**  
No error messages - just not getting events  
**Which App Type (OAuth / Chatbot / JWT / Webhook)?**  
I first tried using a Webhook-only app; but it does not have Chat Message notifications. The documentation says I need a user-managed OAuth app with “Chat Message Sent” subscriptions; so I did that. I am able to get responses to API calls in the app; but I am not getting any event notifications for chats.

**Which Endpoint/s?**  
[https://1366301-v122.1373-static.plfdilaa.metronetinc.net:9091](https://1366301-v122.1373-static.plfdilaa.metronetinc.net:9091)

I am trying to scrape chat messages from judges in a photo competition to get their scores for images. Doing this manually is cumbersome, so I am trying to develop an app to gather the scores automatically and send them to the scoring program.

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**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\
**Post date:** [November 30, 2020, 10:31pm UTC](https://devforum.zoom.us/t/not-getting-event-notifications-for-chats/37166/2 "2020-11-30T22:31:58Z")

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Hi @dwputz,

Can you ensure that the endpoint you’re specifying to receive Zoom payloads that meets these requirements:

- Is publicly accessible (not behind a login)
- Returns a 200OK response upon receiving payloads

When I try to ping the endpoint you’ve provided, I get a 500 error.

Thanks,  
Will

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**Author:** ![dwputz](https://avatars.discourse-cdn.com/v4/letter/d/ac91a4/32.png) [@dwputz](https://devforum.zoom.us/u/dwputz)\
**Post date:** [December 1, 2020, 12:15am UTC](https://devforum.zoom.us/t/not-getting-event-notifications-for-chats/37166/3 "2020-12-01T00:15:14Z")

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Hi,

Sorry, I didn’t leave the app for the endpoint running. I"ll leave it up for whatever you  
would like to try. Thanks!

-Dave

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**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\
**Post date:** [December 1, 2020, 6:53pm UTC](https://devforum.zoom.us/t/not-getting-event-notifications-for-chats/37166/4 "2020-12-01T18:53:07Z")

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Hey @dwputz,

I’m still not able to access that URL. Have you tried testing your Webhook app with another endpoint? If you use a tool like [RequestBin](https://requestbin.com/?gclid=CjwKCAiA8Jf-BRB-EiwAWDtEGoscC_fOwdsDVp7dXpxLdikclLfLA_D9zeKfoFMjwKdtgmoeI2i4MBoC1AkQAvD_BwE) for example, do you still have the same issue?

Thanks,  
Will

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [January 1, 2021, 4:53am UTC](https://devforum.zoom.us/t/not-getting-event-notifications-for-chats/37166/5 "2021-01-01T04:53:08Z")

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Closed on January 1, 2021, 4:53am UTC

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