# Not getting users detail from Zoom get user API

**URL:** <https://devforum.zoom.us/t/not-getting-users-detail-from-zoom-get-user-api/54261>\
**Category:** API and Webhooks\
**Created:** [July 16, 2021, 8:42am UTC](https://devforum.zoom.us/t/not-getting-users-detail-from-zoom-get-user-api/54261 "2021-07-16T08:42:53Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![shwetajain2812](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/shwetajain2812/32/5466_2.png) [@shwetajain2812](https://devforum.zoom.us/u/shwetajain2812)\
**Post date:** [July 16, 2021, 8:42am UTC](https://devforum.zoom.us/t/not-getting-users-detail-from-zoom-get-user-api/54261/1 "2021-07-16T08:42:53Z")

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**Description**  
Whenever we are creating a new user and hitting the get user api soon after that, we are not getting back the user details from the get user api.

**Which Endpoint/s?**  
Get users  
[https://api.zoom.us/v2/users](https://api.zoom.us/v2/users)

**How To Reproduce (If applicable)**  
Steps to reproduce the behavior:

1. Create a new user from create user api
2. Hit the get user api to fetch the created user details

Any help on this problem would be highly appreciated. Also, do let me know if you require some additional details for this

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**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\
**Post date:** [July 16, 2021, 6:12pm UTC](https://devforum.zoom.us/t/not-getting-users-detail-from-zoom-get-user-api/54261/2 "2021-07-16T18:12:37Z")

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Hi @shwetajain2812 ,

Thanks for inquiring about this. Have those users verified their account prior to you making the GET request to the API? If not, you will need to include this [parameter in your schema](https://marketplace.zoom.us/docs/api-reference/zoom-api/users/users) and with “status”: pending in order to see them all:

 ![Screen Shot 2021-07-16 at 2.10.56 PM](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/0/c/0c6e49b026f7a8bf22790bc37ba5ffea346350c5.png)

Let me know if this works!  
Gianni

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [August 16, 2021, 4:13am UTC](https://devforum.zoom.us/t/not-getting-users-detail-from-zoom-get-user-api/54261/3 "2021-08-16T04:13:36Z")

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Closed on August 16, 2021, 4:13am UTC

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