# Not possible to close popup

**URL:** <https://devforum.zoom.us/t/not-possible-to-close-popup/83474>\
**Category:** Web\
**Created:** [February 21, 2023, 8:08am UTC](https://devforum.zoom.us/t/not-possible-to-close-popup/83474 "2023-02-21T08:08:56Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![s.siomko](https://avatars.discourse-cdn.com/v4/letter/s/bc8723/32.png) [@s.siomko](https://devforum.zoom.us/u/s.siomko)\
**Post date:** [February 21, 2023, 8:08am UTC](https://devforum.zoom.us/t/not-possible-to-close-popup/83474/1 "2023-02-21T08:08:56Z")

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**Description**  
It should be possible to close the popup

**Which Web Meeting SDK version?**  
“@zoomus/websdk”: “2.9.7”

**To Reproduce**  
Steps to reproduce the behavior:

1. join to meeting
2. open options as participant
3. see error:  
Popup opens with no option to close without reloading the page

**Device:**  
Iphone 13 Pro, IOS 16.3, Safari

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<div class="post-metadata">

**Author:** ![chunsiong.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/chunsiong.zoom/32/35488_2.png) [@chunsiong.zoom](https://devforum.zoom.us/u/chunsiong.zoom)\
**Post date:** [February 21, 2023, 8:16am UTC](https://devforum.zoom.us/t/not-possible-to-close-popup/83474/2 "2023-02-21T08:16:23Z")

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Hi @s.siomko ,

could you share if this is client view?  
And what version of react are you using

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<div class="post-metadata">

**Author:** ![s.siomko](https://avatars.discourse-cdn.com/v4/letter/s/bc8723/32.png) [@s.siomko](https://devforum.zoom.us/u/s.siomko)\
**Post date:** [March 7, 2023, 12:30pm UTC](https://devforum.zoom.us/t/not-possible-to-close-popup/83474/3 "2023-03-07T12:30:09Z")

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I use vue.js “2.6.12”

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<div class="post-metadata">

**Author:** ![donte.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/donte.zoom/32/24412_2.png) [@donte.zoom](https://devforum.zoom.us/u/donte.zoom)\
**Post date:** [March 8, 2023, 3:17am UTC](https://devforum.zoom.us/t/not-possible-to-close-popup/83474/4 "2023-03-08T03:17:30Z")

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@s.siomko ,

Thank you for your response. Can you share if this using client view or component view? Also, please share a screenshot of the pop-up you are seeing. This will help us provide more personalized guidance.

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [April 7, 2023, 1:17pm UTC](https://devforum.zoom.us/t/not-possible-to-close-popup/83474/5 "2023-04-07T13:17:33Z")

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Closed on April 7, 2023, 1:17pm UTC

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