# Not receiving any webhook events in development environment **URL:** \ **Category:** API and Webhooks\ **Tags:** webhooks\ **Created:** [October 9, 2024, 2:20pm UTC](https://devforum.zoom.us/t/not-receiving-any-webhook-events-in-development-environment/118813 "2024-10-09T14:20:00Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![matt.creenan](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/matt.creenan/32/63982_2.png) [@matt.creenan](https://devforum.zoom.us/u/matt.creenan)\ **Post date:** [October 9, 2024, 2:20pm UTC](https://devforum.zoom.us/t/not-receiving-any-webhook-events-in-development-environment/118813/1 "2024-10-09T14:20:00Z")
**API Endpoint(s) and/or Zoom API Event(s)** We have an Event Subscription in our App with 2 events registered: Meeting - Start Meeting Meeting - End Meeting **Description** We have our app which has been in development and production use for over a year now. Recently we discovered an issue with our signature validation check on the webhook events when there was a unicode character in the request payload. At some point while trying to test it on our development environment, we stopped receiving webhook events altogether but only in the development environment. - No changes were made in our app config at all, only in our API that receives the events - The URL still shows as validated in the event subscription config - We are seeing no indicators that our API is being hit, where as before we were seeing the request with a 401 response. - We are seeing nothing in the Logs on [App Marketplace](https://marketplace.zoom.us/user/build) - The APIs we use to managed meeting rooms works without issue – We are able to create meeting rooms, join them, and conduct the meeting without any issues **Error?** No error, instead not receiving anything at all. **How To Reproduce** _Steps to reproduce the behavior:_ _1. Request URL / Headers **(without credentials or sensitive info like emails, uuid, etc.)** / Body_ None since its a webhook event _2. Authentication method or app type_ OAuth app using “Default Header Provided by Zoom” for Authentication header. _3. Any errors_ No ---
**Author:** ![matt.creenan](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/matt.creenan/32/63982_2.png) [@matt.creenan](https://devforum.zoom.us/u/matt.creenan)\ **Post date:** [October 19, 2024, 10:44pm UTC](https://devforum.zoom.us/t/not-receiving-any-webhook-events-in-development-environment/118813/2 "2024-10-19T22:44:16Z")
@elisa.zoom or someone else can I please get some support on this issue? I’ve had a support ticket closed and no response from our contacts at Zoom in 2 weeks. This is affecting our service in production - any meetings with unicode characters are requiring manually correction by our admins after a meeting happens. We have a fix in our development environment, _but we can not validate it because of this service issue_, therefore we cannot confidently deploy this to production. ---
**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\ **Post date:** [October 21, 2024, 2:29pm UTC](https://devforum.zoom.us/t/not-receiving-any-webhook-events-in-development-environment/118813/3 "2024-10-21T14:29:08Z")
Hi @matt.creenan Thanks for reaching out to us! I am happy to take a closer look at this issue. Could you please share with me the support ticket number so I can take it from there? ---
**Author:** ![matt.creenan](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/matt.creenan/32/63982_2.png) [@matt.creenan](https://devforum.zoom.us/u/matt.creenan)\ **Post date:** [October 21, 2024, 3:14pm UTC](https://devforum.zoom.us/t/not-receiving-any-webhook-events-in-development-environment/118813/4 "2024-10-21T15:14:23Z")
Hi @elisa.zoom , The support ticket number is TS1462277. Thank you ---
**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\ **Post date:** [October 23, 2024, 4:17pm UTC](https://devforum.zoom.us/t/not-receiving-any-webhook-events-in-development-environment/118813/5 "2024-10-23T16:17:36Z")
Hi @matt.creenan Thanks a lot! I will send you a DM to follow up with some other details ---
**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\ **Post date:** [October 28, 2024, 11:40pm UTC](https://devforum.zoom.us/t/not-receiving-any-webhook-events-in-development-environment/118813/6 "2024-10-28T23:40:29Z")
Closed on October 28, 2024, 11:40pm UTC This topic was automatically closed 24 hours after the last reply. New replies are no longer allowed.