# Not receiving meeting ended notification **URL:** \ **Category:** API and Webhooks\ **Created:** [July 24, 2019, 6:40pm UTC](https://devforum.zoom.us/t/not-receiving-meeting-ended-notification/5164 "2019-07-24T18:40:30Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![ps40](https://avatars.discourse-cdn.com/v4/letter/p/a88e57/32.png) [@ps40](https://devforum.zoom.us/u/ps40)\ **Post date:** [July 24, 2019, 6:40pm UTC](https://devforum.zoom.us/t/not-receiving-meeting-ended-notification/5164/1 "2019-07-24T18:40:31Z")
Hello, I have created a chatbot application with event subscription enabled and the following event types added: Start Meeting End Meeting Participant/Host joined meeting Meeting sharing started Meeting sharing ended I get all notifications except for Start and end meeting. I can deduce the start meeting time from the meeting joined notification. But end meeting is missing. Please let me know if I missed something. ---
**Author:** ![michael\_p.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/michael_p.zoom/32/18105_2.png) [@michael\_p.zoom](https://devforum.zoom.us/u/michael_p.zoom)\ **Post date:** [July 24, 2019, 10:22pm UTC](https://devforum.zoom.us/t/not-receiving-meeting-ended-notification/5164/2 "2019-07-24T22:22:14Z")
Hello, @ps40, Can you provide us the following so that we can further investigate? 1. Developer Email 2. Meeting ID 3. App ID Thanks ---
**Author:** ![ps40](https://avatars.discourse-cdn.com/v4/letter/p/a88e57/32.png) [@ps40](https://devforum.zoom.us/u/ps40)\ **Post date:** [July 24, 2019, 10:55pm UTC](https://devforum.zoom.us/t/not-receiving-meeting-ended-notification/5164/3 "2019-07-24T22:55:55Z")
Hello, Thanks for the quick response 1. [prashant@thetalake.com](mailto:prashant@thetalake.com) 2. 3454782326 ( uuid: oMuDbhdERH22dg8T1d/Z4g== ) 3. I0zVIjFqSNWOgWKIOrWwBA ( this is the client id) Also, earlier in the day I was not getting any notifications when the meeting ended. Now, I get a participant left notification. Maybe now I can use this to check if the user who left is the same as the organizer, then we can end the meeting. Thanks ---
**Author:** ![michael\_p.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/michael_p.zoom/32/18105_2.png) [@michael\_p.zoom](https://devforum.zoom.us/u/michael_p.zoom)\ **Post date:** [July 25, 2019, 11:27pm UTC](https://devforum.zoom.us/t/not-receiving-meeting-ended-notification/5164/5 "2019-07-25T23:27:52Z")
Hi @ps40, Following up, we’ve alerted our Engineers to take a look at your issue and will follow up with you as soon as we hear back from them. Thanks ---
**Author:** ![ps40](https://avatars.discourse-cdn.com/v4/letter/p/a88e57/32.png) [@ps40](https://devforum.zoom.us/u/ps40)\ **Post date:** [July 25, 2019, 11:50pm UTC](https://devforum.zoom.us/t/not-receiving-meeting-ended-notification/5164/6 "2019-07-25T23:50:04Z")
@michael_p.zoom thanks for the update ---
**Author:** ![michael\_p.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/michael_p.zoom/32/18105_2.png) [@michael\_p.zoom](https://devforum.zoom.us/u/michael_p.zoom)\ **Post date:** [July 26, 2019, 4:06pm UTC](https://devforum.zoom.us/t/not-receiving-meeting-ended-notification/5164/7 "2019-07-26T16:06:08Z")
Hi @ps40, We took a look at your account, the reason you’re not receiving the webhooks is because your account is a basic account. You will need to upgrade your account to receive the webhooks. Thanks ---
**Author:** ![ps40](https://avatars.discourse-cdn.com/v4/letter/p/a88e57/32.png) [@ps40](https://devforum.zoom.us/u/ps40)\ **Post date:** [July 29, 2019, 9:54pm UTC](https://devforum.zoom.us/t/not-receiving-meeting-ended-notification/5164/8 "2019-07-29T21:54:08Z")
Hello, I have moved my account to the pro account and it is working now. Thanks ---
**Author:** ![michael\_p.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/michael_p.zoom/32/18105_2.png) [@michael\_p.zoom](https://devforum.zoom.us/u/michael_p.zoom)\ **Post date:** [July 29, 2019, 11:33pm UTC](https://devforum.zoom.us/t/not-receiving-meeting-ended-notification/5164/9 "2019-07-29T23:33:48Z")
Hi @ps40, We’re glad that you go it working now. Let us know if you need anything else. Thanks