# Not receiving recording.transcript\_completed event

**URL:** https://devforum.zoom.us/t/not-receiving-recording-transcript-completed-event/36568
**Category:** API and Webhooks
**Created:** [November 20, 2020, 4:16pm UTC](https://devforum.zoom.us/t/not-receiving-recording-transcript-completed-event/36568 "2020-11-20T16:16:00Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![Brendan\_OHara](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/brendan_ohara/32/712_2.png) [@Brendan\_OHara](https://devforum.zoom.us/u/Brendan_OHara)
#### Post date: [November 20, 2020, 4:16pm UTC](https://devforum.zoom.us/t/not-receiving-recording-transcript-completed-event/36568/1 "2020-11-20T16:16:00Z")

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**Description**  
At the start of the week I reduced the number of zoom of events that we subscribe to. Going by the docs, the `recording.completed` should include all types of files we want to process (transcript and all media files). So initially I just subscribed to this one event. Then after leaving it run for a day I noticed that the messages sent did not contain transcripts.  
So then I subscribed to one more event, the one which we subscribed to before, specifically for transcripts ( recording.transcript\_completed), still no joy.

**Error**  
Not receiving zoom events for recording.transcript\_completed but I am receiving events for recording.completed but they don’t contain audio transcripts

**Which App Type (OAuth / Chatbot / JWT / Webhook)?**  
webhook

**Which Endpoint/s?**

> **[Recording Transcript Completed - Recording Events - Webhook Reference - API...](https://marketplace.zoom.us/docs/api-reference/webhook-reference/recording-events/recording-transcript-completed)**
>
> Recording Transcript Completed
> 
> 
> 
> Zoom supports audio transcription of Cloud Recordings. To utilize audio transcription, users must first enable it. An ...

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### Author: ![ojus.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ojus.zoom/32/734_2.png) [@ojus.zoom](https://devforum.zoom.us/u/ojus.zoom)
#### Post date: [November 20, 2020, 10:28pm UTC](https://devforum.zoom.us/t/not-receiving-recording-transcript-completed-event/36568/2 "2020-11-20T22:28:57Z")

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Hi @Brendan_OHara,

Happy to investigate this further.

Can you please send us the meeting IDs that experienced this issue at [developersupport@zoom.us](mailto:developersupport@zoom.us)?

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### Author: ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)
#### Post date: [December 21, 2020, 8:29am UTC](https://devforum.zoom.us/t/not-receiving-recording-transcript-completed-event/36568/3 "2020-12-21T08:29:00Z")

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