# Not receiving \`recording.transcript\_completed\` webhook **URL:** \ **Category:** API and Webhooks\ **Created:** [May 4, 2019, 7:54pm UTC](https://devforum.zoom.us/t/not-receiving-recording-transcript-completed-webhook/4152 "2019-05-04T19:54:03Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![matt](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/matt/32/802_2.png) [@matt](https://devforum.zoom.us/u/matt)\ **Post date:** [May 4, 2019, 7:54pm UTC](https://devforum.zoom.us/t/not-receiving-recording-transcript-completed-webhook/4152/1 "2019-05-04T19:54:04Z")
I have added the required scopes and selected the correct event types and reauthenticated the test zoom account. Unfortunately I am still not receiving this event. Is there something I’m missing? ---
**Author:** ![ojus.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ojus.zoom/32/734_2.png) [@ojus.zoom](https://devforum.zoom.us/u/ojus.zoom)\ **Post date:** [May 6, 2019, 10:44pm UTC](https://devforum.zoom.us/t/not-receiving-recording-transcript-completed-webhook/4152/2 "2019-05-06T22:44:04Z")
Hi @matt, Please accept our apologies for the inconvenience caused. This is currently a known bug in our API, and our Engineers are working diligently to fix it. I will update this thread as soon as the issue is fixed. Let me know if you have any questions. Thanks ---
**Author:** ![matt](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/matt/32/802_2.png) [@matt](https://devforum.zoom.us/u/matt)\ **Post date:** [May 7, 2019, 1:51am UTC](https://devforum.zoom.us/t/not-receiving-recording-transcript-completed-webhook/4152/3 "2019-05-07T01:51:50Z")
Hey @ojus.zoom, sounds good. Just double checking, was this communicated anywhere? Checking the [status page](https://status.zoom.us/) does not include any mention of it. ---
**Author:** ![ojus.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ojus.zoom/32/734_2.png) [@ojus.zoom](https://devforum.zoom.us/u/ojus.zoom)\ **Post date:** [May 8, 2019, 6:57pm UTC](https://devforum.zoom.us/t/not-receiving-recording-transcript-completed-webhook/4152/4 "2019-05-08T18:57:23Z")
Hi @matt, We recently found out about this bug, and our engineers are working on this to fix it as soon as possible. Thanks, ---
**Author:** ![matt](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/matt/32/802_2.png) [@matt](https://devforum.zoom.us/u/matt)\ **Post date:** [May 24, 2019, 12:35am UTC](https://devforum.zoom.us/t/not-receiving-recording-transcript-completed-webhook/4152/5 "2019-05-24T00:35:10Z")
Hey @ojus.zoom, Just double checking, what is the status on this? Currently [there is no way to download a private transcript](https://devforum.zoom.us/t/bug-downloading-cloud-recordings-with-access-token-set-results-in-an-invalid-response/4292/11). ---
**Author:** ![ojus.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ojus.zoom/32/734_2.png) [@ojus.zoom](https://devforum.zoom.us/u/ojus.zoom)\ **Post date:** [June 3, 2019, 5:46pm UTC](https://devforum.zoom.us/t/not-receiving-recording-transcript-completed-webhook/4152/6 "2019-06-03T17:46:34Z")
Hi @matt , Thank you for patiently waiting as we are trying to fix this issue. Our engineers are still working on resolving this issue, and I will update you as soon as it is fixed. Thanks, ---
**Author:** ![matt](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/matt/32/802_2.png) [@matt](https://devforum.zoom.us/u/matt)\ **Post date:** [June 18, 2019, 11:14pm UTC](https://devforum.zoom.us/t/not-receiving-recording-transcript-completed-webhook/4152/7 "2019-06-18T23:14:28Z")
Hey it’s been a month and a half since this was reported, what is the update on this? ---
**Author:** ![ojus.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ojus.zoom/32/734_2.png) [@ojus.zoom](https://devforum.zoom.us/u/ojus.zoom)\ **Post date:** [June 18, 2019, 11:19pm UTC](https://devforum.zoom.us/t/not-receiving-recording-transcript-completed-webhook/4152/8 "2019-06-18T23:19:45Z")
Hi @matt, I can confirm that we have fixed this issue . Please let me know if it isn’t working correctly at your end. Thanks ---
**Author:** ![matt](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/matt/32/802_2.png) [@matt](https://devforum.zoom.us/u/matt)\ **Post date:** [July 16, 2019, 10:31pm UTC](https://devforum.zoom.us/t/not-receiving-recording-transcript-completed-webhook/4152/9 "2019-07-16T22:31:43Z")
I can confirm this can be closed, we are now receiving these. ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [July 17, 2019, 4:49pm UTC](https://devforum.zoom.us/t/not-receiving-recording-transcript-completed-webhook/4152/10 "2019-07-17T16:49:59Z")
Thanks Matt, glad it’s working now! ---
**Author:** ![DeveloperBot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/developerbot/32/12632_2.png) [@DeveloperBot](https://devforum.zoom.us/u/DeveloperBot)\ **Post date:** [August 21, 2020, 6:28pm UTC](https://devforum.zoom.us/t/not-receiving-recording-transcript-completed-webhook/4152/11 "2020-08-21T18:28:21Z")
Closed on August 21, 2020, 6:28pm UTC