# Not receiving webhooks **URL:** \ **Category:** API and Webhooks\ **Created:** [March 27, 2020, 8:30pm UTC](https://devforum.zoom.us/t/not-receiving-webhooks/9918 "2020-03-27T20:30:35Z")\ **Posts on this page:** 1\ **Showing post:** 27
**Author:** ![neecholai](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/neecholai/32/4241_2.png) [@neecholai](https://devforum.zoom.us/u/neecholai)\ **Post date:** [July 29, 2020, 10:15pm UTC](https://devforum.zoom.us/t/not-receiving-webhooks/9918/27 "2020-07-29T22:15:44Z")
Hey @tommy, Thanks for the help. The userId is `PrNIb-ZMS7mz4hV9MFxN5A`. I also just provided more info and an update at this post =\> [https://devforum.zoom.us/t/zoom-webhooks-severely-delayed-for-user-managed-oauth-app/16238/23](https://devforum.zoom.us/t/zoom-webhooks-severely-delayed-for-user-managed-oauth-app/16238/23) I’ll keep the conversation to this thread moving forward because it’s relevant to the topic. Copying what I posted there below for your reference: Upon further investigation, that userId where the webhooks aren’t working is not being added as a a subscription in the list of subscribers under the “View Subscriptions”. The user whose webhooks are not working (PrNIb-ZMS7mz4hV9MFxN5A) re-oauthed, and they still did not appear on this list of subscriptions. They are able to create events through our app (i.e. their tokens are pinging the zoom API correctly to create a meeting), but webhooks are not firing for this user. @tommy UPDATE - 7/29 User oauthed and tokens were provided to user but they were not subscribed to our webhooks. They had to manually go to our app page [https://marketplace.zoom.us/apps/DtwmjxfxTBKpolPrrkM4Yw](https://marketplace.zoom.us/apps/DtwmjxfxTBKpolPrrkM4Yw) to click the button to login and install app. Only then did the webhooks work. Do you know why this is the case and why the oauth process did not subscribe them to the webhooks? --- _[View the full topic](https://devforum.zoom.us/t/not-receiving-webhooks/9918)._