# Not support registration webinar **URL:** \ **Category:** Web\ **Created:** [August 7, 2019, 4:31pm UTC](https://devforum.zoom.us/t/not-support-registration-webinar/5383 "2019-08-07T16:31:06Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![goyal.arun16](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/goyal.arun16/32/957_2.png) [@goyal.arun16](https://devforum.zoom.us/u/goyal.arun16)\ **Post date:** [August 7, 2019, 4:31pm UTC](https://devforum.zoom.us/t/not-support-registration-webinar/5383/1 "2019-08-07T16:31:06Z")
**Description/Error** A clear and concise description of what the question is. If it is an error, please post the full error message with the error/response code. **Which Endpoint/s or Web JS SDK?** Knowing the endpoint/s can help us to identify your issue faster. Please link the ones you need help/have a question with. **How To Reproduce (If applicable)** Steps to reproduce the behavior: 1. Request URL / Headers (without credentials) / Body 2. Web JS SDK function/method 3. See error **Screenshots (If applicable)** If applicable, add screenshots to help explain your problem. **Additional context** Add any other context about the problem here. ---
**Author:** ![goyal.arun16](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/goyal.arun16/32/957_2.png) [@goyal.arun16](https://devforum.zoom.us/u/goyal.arun16)\ **Post date:** [August 7, 2019, 4:33pm UTC](https://devforum.zoom.us/t/not-support-registration-webinar/5383/2 "2019-08-07T16:33:57Z")
Hi I am using WebSDK version 1.5.0 to join a meeting and using the sample code provided with it. When I try to join a meeting I get “Not support registration webinar” error, But the webinar I am trying to connect is not registration based In index.js file withing join method I have set **userEmail** property also have the `role` set to `0` in meetConfig object Please let me know how can this be resolved ---
**Author:** ![michael\_p.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/michael_p.zoom/32/18105_2.png) [@michael\_p.zoom](https://devforum.zoom.us/u/michael_p.zoom)\ **Post date:** [August 7, 2019, 5:29pm UTC](https://devforum.zoom.us/t/not-support-registration-webinar/5383/3 "2019-08-07T17:29:12Z")
Hi @goyal.arun16, Can you provide us the webinar ID? Thanks ---
**Author:** ![goyal.arun16](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/goyal.arun16/32/957_2.png) [@goyal.arun16](https://devforum.zoom.us/u/goyal.arun16)\ **Post date:** [August 9, 2019, 7:56am UTC](https://devforum.zoom.us/t/not-support-registration-webinar/5383/4 "2019-08-09T07:56:41Z")
Hi Michael Account \*\*\*\*\*\*\*\*\*\*\* and domain is Meditation.live Its dynamic webinar id Let me know If I need to change some settings. \*This post has been edited to remove any meeting / webinar IDs ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [August 9, 2019, 5:09pm UTC](https://devforum.zoom.us/t/not-support-registration-webinar/5383/5 "2019-08-09T17:09:36Z")
Hey @goyal.arun16, I was not able to reproduce the error. Can you post your code here (leaving out sensitive information), and I will take a look. Also you have webinars enabled for [your account](https://zoom.us/profile) right? ![37%20AM](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/c/c737998218638ea15519766569a7fa3edf76c6f3.png) Thanks, Tommy ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [August 9, 2019, 7:01pm UTC](https://devforum.zoom.us/t/not-support-registration-webinar/5383/6 "2019-08-09T19:01:16Z")
@goyal.arun16, Can you also provide the email who is hosting the webinar? Thanks, Tommy ---
**Author:** ![goyal.arun16](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/goyal.arun16/32/957_2.png) [@goyal.arun16](https://devforum.zoom.us/u/goyal.arun16)\ **Post date:** [August 10, 2019, 9:18am UTC](https://devforum.zoom.us/t/not-support-registration-webinar/5383/7 "2019-08-10T09:18:51Z")
> [@tommy](#): > > email who is hosting the webinar? Webinar is hosted by meditation.live on zoom license ---
**Author:** ![goyal.arun16](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/goyal.arun16/32/957_2.png) [@goyal.arun16](https://devforum.zoom.us/u/goyal.arun16)\ **Post date:** [August 10, 2019, 9:32am UTC](https://devforum.zoom.us/t/not-support-registration-webinar/5383/8 "2019-08-10T09:32:39Z")
below is the sample code and yes webinar is enabled for our account ![zoom-web-sdk-sample-code](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/4/427a50708e651518981c6287c436f9eca813e7ea.png) ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [August 12, 2019, 4:20pm UTC](https://devforum.zoom.us/t/not-support-registration-webinar/5383/9 "2019-08-12T16:20:38Z")
Thanks @goyal.arun16, I could only reproduce your error if I had the “Registration Required” checked. Can you send me a screenshot of your entire webinar settings page? ![43%20AM](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/e/e69450d5b9535fe15bb721cbe1534ac04ae115d9.png) Also if you could send me that code as text that would be great so I can paste and run it. Thanks, Tommy ---
**Author:** ![DeveloperBot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/developerbot/32/12632_2.png) [@DeveloperBot](https://devforum.zoom.us/u/DeveloperBot)\ **Post date:** [August 21, 2020, 6:38pm UTC](https://devforum.zoom.us/t/not-support-registration-webinar/5383/10 "2020-08-21T18:38:05Z")
Closed on August 21, 2020, 6:38pm UTC