# Oauth Error : App cannot be installed outside developer account

**URL:** <https://devforum.zoom.us/t/oauth-error-app-cannot-be-installed-outside-developer-account/9195>\
**Category:** API and Webhooks\
**Tags:** dc, ecq\
**Created:** [March 22, 2020, 4:18am UTC](https://devforum.zoom.us/t/oauth-error-app-cannot-be-installed-outside-developer-account/9195 "2020-03-22T04:18:37Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![atul](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/atul/32/2150_2.png) [@atul](https://devforum.zoom.us/u/atul)\
**Post date:** [March 22, 2020, 4:18am UTC](https://devforum.zoom.us/t/oauth-error-app-cannot-be-installed-outside-developer-account/9195/1 "2020-03-22T04:18:37Z")

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This app cannot be installed outside of the developer’s account. Please contact the application developer to get support with installing this application.

I get this during Oauth ?

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**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [March 23, 2020, 5:08pm UTC](https://devforum.zoom.us/t/oauth-error-app-cannot-be-installed-outside-developer-account/9195/2 "2020-03-23T17:08:10Z")

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Hey @atul,

In order to install an [OAuth app](https://marketplace.zoom.us/docs/guides/getting-started/app-types/create-oauth-app) outside the developers Zoom account, it must be [published to the Zoom App Marketplace](https://marketplace.zoom.us/docs/guides/app-lifecycle-management/submitting-an-app).

Thanks,  
Tommy

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**Author:** ![xinxin](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/xinxin/32/9642_2.png) [@xinxin](https://devforum.zoom.us/u/xinxin)\
**Post date:** [April 5, 2020, 11:08pm UTC](https://devforum.zoom.us/t/oauth-error-app-cannot-be-installed-outside-developer-account/9195/3 "2020-04-05T23:08:39Z")

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Hi @tommy,

To follow up this question, how can I test if oauth works for other accounts outside the developer account before publishing to Zoom App Marketplace? Basically how I can I test with different accounts before releasing the app to users?

Thanks in advance!

Xinxin

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [April 6, 2020, 6:35pm UTC](https://devforum.zoom.us/t/oauth-error-app-cannot-be-installed-outside-developer-account/9195/4 "2020-04-06T18:35:53Z")

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Hey @xinxin,

You can request to have a beta testing URL:

> [@Customised JWT App](https://devforum.zoom.us/t/customised-jwt-app/10411/7):
>
> Hey @leenasn, Yes you can beta test. Just click the “Request to share this app outside this account.” link on the “submit” page in the marketplace. Thanks, Tommy

Thanks,  
Tommy

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<div class="post-metadata">

**Author:** ![xinxin](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/xinxin/32/9642_2.png) [@xinxin](https://devforum.zoom.us/u/xinxin)\
**Post date:** [April 7, 2020, 6:16am UTC](https://devforum.zoom.us/t/oauth-error-app-cannot-be-installed-outside-developer-account/9195/5 "2020-04-07T06:16:19Z")

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Thanks for the answer!

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [April 7, 2020, 5:49pm UTC](https://devforum.zoom.us/t/oauth-error-app-cannot-be-installed-outside-developer-account/9195/6 "2020-04-07T17:49:26Z")

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You are welcome! 🙂

-Tommy

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<div class="post-metadata">

**Author:** ![kipruto](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/kipruto/32/6243_2.png) [@kipruto](https://devforum.zoom.us/u/kipruto)\
**Post date:** [April 16, 2020, 7:53am UTC](https://devforum.zoom.us/t/oauth-error-app-cannot-be-installed-outside-developer-account/9195/7 "2020-04-16T07:53:11Z")

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How long does it take to get the response after requesting Beta testing url

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**Author:** ![michael.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/michael.zoom/32/37213_2.png) [@michael.zoom](https://devforum.zoom.us/u/michael.zoom)\
**Post date:** [April 16, 2020, 9:00pm UTC](https://devforum.zoom.us/t/oauth-error-app-cannot-be-installed-outside-developer-account/9195/8 "2020-04-16T21:00:11Z")

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Hi @kipruto, response time is typically a quick turnaround but is highly contingent on the particulars of the app. Please note that _current_ turnaround time could be longer than expected due to the large surge in app submissions.

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**Author:** ![kipruto](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/kipruto/32/6243_2.png) [@kipruto](https://devforum.zoom.us/u/kipruto)\
**Post date:** [May 12, 2020, 7:45am UTC](https://devforum.zoom.us/t/oauth-error-app-cannot-be-installed-outside-developer-account/9195/10 "2020-05-12T07:45:36Z")

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Hello @michael.zoom. It’s been over 3 weeks now since I first submitted my app for approval. After several days whenever I check if it has been published, it has been reverted and I’m asked if I want to submit for approval again.

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [May 15, 2020, 9:43pm UTC](https://devforum.zoom.us/t/oauth-error-app-cannot-be-installed-outside-developer-account/9195/11 "2020-05-15T21:43:36Z")

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Hey @kipruto,

What is the name of your app?

Thanks,  
Tommy

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<div class="post-metadata">

**Author:** ![kipruto](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/kipruto/32/6243_2.png) [@kipruto](https://devforum.zoom.us/u/kipruto)\
**Post date:** [May 18, 2020, 1:33pm UTC](https://devforum.zoom.us/t/oauth-error-app-cannot-be-installed-outside-developer-account/9195/12 "2020-05-18T13:33:36Z")

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Hi Tommy. The neame of the app is [Bikram Yoga](https://marketplace.zoom.us/develop/apps/vGWt9PAqRkWJdgi5J91Sug/credentials)

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [May 21, 2020, 9:49pm UTC](https://devforum.zoom.us/t/oauth-error-app-cannot-be-installed-outside-developer-account/9195/13 "2020-05-21T21:49:22Z")

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Hey @kipruto,

There is only one submission for an app by the name of ‘Bikram Yoga’, on May 14th. Looks like you submitted a Publishable URL request and we rejected because you selected ‘NO’ for the intention to publish.

Your next steps are to [change your intent to publish to yes](https://marketplace.zoom.us/docs/guides/publishing/app-submission/change-publication-state), then resubmit your public url sharing request if you want to be published on the marketplace.

Thanks,  
Tommy

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<div class="post-metadata">

**Author:** ![usaadmission2019](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/usaadmission2019/32/12666_2.png) [@usaadmission2019](https://devforum.zoom.us/u/usaadmission2019)\
**Post date:** [July 29, 2020, 2:23am UTC](https://devforum.zoom.us/t/oauth-error-app-cannot-be-installed-outside-developer-account/9195/14 "2020-07-29T02:23:10Z")

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Why it is required to publish our application in app store?  
we would like to use ouath2 and would like to give this app access to only 10/20 our internal people.  
How can we use oauth2 without publishing apps to directory

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [July 30, 2020, 7:35pm UTC](https://devforum.zoom.us/t/oauth-error-app-cannot-be-installed-outside-developer-account/9195/15 "2020-07-30T19:35:16Z")

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Hey @usaadmission2019,

If your internal people are [users on your Zoom account](https://support.zoom.us/hc/en-us/articles/201363183-Managing-users), then they can install the app.

Thanks,  
Tommy

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<div class="post-metadata">

**Author:** ![laxmanasawa9312](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/laxmanasawa9312/32/12992_2.png) [@laxmanasawa9312](https://devforum.zoom.us/u/laxmanasawa9312)\
**Post date:** [August 4, 2020, 9:29am UTC](https://devforum.zoom.us/t/oauth-error-app-cannot-be-installed-outside-developer-account/9195/16 "2020-08-04T09:29:47Z")

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HI @tommy  
I have did  
Request to share this app outside this account  
but stile I got same error

please help me

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [August 5, 2020, 8:45pm UTC](https://devforum.zoom.us/t/oauth-error-app-cannot-be-installed-outside-developer-account/9195/17 "2020-08-05T20:45:02Z")

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Hey @laxmanasawa9312,

Please be more specific about your issue. Have you been approved to [share your app outside your account]([https://marketplace.zoom.us/docs/guides/publishing/sharing-private-apps](https://marketplace.zoom.us/docs/guides/publishing/sharing-private-apps) privately)?

Thanks,  
Tommy

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<div class="post-metadata">

**Author:** ![laxmanasawa9312](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/laxmanasawa9312/32/12992_2.png) [@laxmanasawa9312](https://devforum.zoom.us/u/laxmanasawa9312)\
**Post date:** [August 6, 2020, 4:55am UTC](https://devforum.zoom.us/t/oauth-error-app-cannot-be-installed-outside-developer-account/9195/18 "2020-08-06T04:55:53Z")

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Yes

 ![Screenshot from 2020-08-06 10-21-25](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/d/d4e5b922478276e0dead613aeefed9e0e6543b58.jpeg)

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [August 6, 2020, 7:10pm UTC](https://devforum.zoom.us/t/oauth-error-app-cannot-be-installed-outside-developer-account/9195/19 "2020-08-06T19:10:04Z")

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Hey @laxmanasawa9312,

Great, our marketplace review team will review your share request shortly.

Thanks,  
Tommy

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<div class="post-metadata">

**Author:** ![donte.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/donte.zoom/32/24412_2.png) [@donte.zoom](https://devforum.zoom.us/u/donte.zoom)\
**Post date:** [March 22, 2023, 3:23am UTC](https://devforum.zoom.us/t/oauth-error-app-cannot-be-installed-outside-developer-account/9195/21 "2023-03-22T03:23:52Z")

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@zoomdevelop ,

Thank you for posting in the Zoom Developer forum. It looks like this question is a duplicate of another. I’ll go head and close the topic. We kindly as that you post your questions in one thread as this will help us respond quickly and efficiently.

Best,  
Donte

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<div class="post-metadata">

**Author:** ![donte.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/donte.zoom/32/24412_2.png) [@donte.zoom](https://devforum.zoom.us/u/donte.zoom)\
**Post date:** [March 22, 2023, 3:24am UTC](https://devforum.zoom.us/t/oauth-error-app-cannot-be-installed-outside-developer-account/9195/22 "2023-03-22T03:24:17Z")

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Closed on March 22, 2023, 3:24am UTC


