# OAuth Scope Issue - Virtual Agent KB creation endpoint

**URL:** <https://devforum.zoom.us/t/oauth-scope-issue-virtual-agent-kb-creation-endpoint/120464>\
**Category:** API and Webhooks\
**Created:** [November 6, 2024, 6:02pm UTC](https://devforum.zoom.us/t/oauth-scope-issue-virtual-agent-kb-creation-endpoint/120464 "2024-11-06T18:02:46Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![jake\_siney](https://avatars.discourse-cdn.com/v4/letter/j/5daacb/32.png) [@jake\_siney](https://devforum.zoom.us/u/jake_siney)\
**Post date:** [November 6, 2024, 6:02pm UTC](https://devforum.zoom.us/t/oauth-scope-issue-virtual-agent-kb-creation-endpoint/120464/1 "2024-11-06T18:02:46Z")

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Hi, I am getting the following error when posting to

/v2/km/kbs/{KB\_ID}/articles

{“code”:104, “message”:“Invalid access token, does not contain scopes:[“zva:write:km\_kbs”]”}

My scopes are set as per the documentation (zva:write:km\_article:admin) yet the error seems to require a classic scope which is no longer available.

The documentation clearly states which scopes are needed, I have these set in my s2s app yet it still errors.

 ![Screenshot 2024-11-07 at 10.57.35](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/b/1/b1916317399966a5007887889fa8094217454955.png)

How can I resolved this?

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<div class="post-metadata">

**Author:** ![jake\_siney](https://avatars.discourse-cdn.com/v4/letter/j/5daacb/32.png) [@jake\_siney](https://devforum.zoom.us/u/jake_siney)\
**Post date:** [November 7, 2024, 5:24pm UTC](https://devforum.zoom.us/t/oauth-scope-issue-virtual-agent-kb-creation-endpoint/120464/2 "2024-11-07T17:24:15Z")

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Anyone from support here?

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [November 11, 2025, 9:01am UTC](https://devforum.zoom.us/t/oauth-scope-issue-virtual-agent-kb-creation-endpoint/120464/3 "2025-11-11T09:01:13Z")

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Closed on November 11, 2025, 9:01am UTC

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