Description We run background jobs to keep our user’s tokens and zak tokens refreshed and valid. Occasionally, our jobs will return {“reason”=>“Invalid request : token created error: Save Access token into Database error”, “error”=>“invalid_request”}. Subsequent retries might work, but we end up wi…

Occasional error when refreshing access / zak tokens

tommy (Tommy Gaessler) June 25, 2020, 7:49pm 6

Thanks for letting us know @sgani!

Our engineering team is looking into this. I will provide updates here. (ZOOM-172624)

-Tommy

Topic		Replies	Views
Intermittent 400 error when refreshing token "Save Access token into Database error" API and Webhooks	2	942	February 25, 2022
"Invalid Token!" error message when trying to refresh oauth token API and Webhooks	108	14834	January 24, 2022
Intermittent Production Issues starting to occur with oauth token refresh API and Webhooks	2	337	April 24, 2021
{"reason":"Invalid Token!","error":"invalid_request"} API and Webhooks	12	2325	October 15, 2020
Receive {"reason":"Internal Error","error":"invalid_request"}, when attempting to refresh_token API and Webhooks	5	1195	August 21, 2020