# On which devices are virtual background supported?

**URL:** <https://devforum.zoom.us/t/on-which-devices-are-virtual-background-supported/13051>\
**Category:** iOS\
**Created:** [April 14, 2020, 8:11am UTC](https://devforum.zoom.us/t/on-which-devices-are-virtual-background-supported/13051 "2020-04-14T08:11:25Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![david.moe](https://avatars.discourse-cdn.com/v4/letter/d/34f0e0/32.png) [@david.moe](https://devforum.zoom.us/u/david.moe)\
**Post date:** [April 14, 2020, 8:11am UTC](https://devforum.zoom.us/t/on-which-devices-are-virtual-background-supported/13051/1 "2020-04-14T08:11:25Z")

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**Description**  
Hello,

I’m looking into adding a virtual background image for the camera but it seems like my iPad isn’t supported. I looked around and couldn’t find much documentations regarding virtual background. A few questions:

- What is the condition required for `[MobileRTCMeetingService isSupportVirtualBG]` to be true?
- What is the condition required for `[MobileRTCMeetingService isSupportSmartVirtualBG]` to be true?
- What is the difference between `isSupportVirtualBG` and `isSupportSmartVirtualBG`?

As a side note, I also tried adding an image using `[MobileRTCMeetingService addBGImage]` and it returns `MobileRTCMeetError_VBNoSupport`.

Thanks!  
David Moe

**Which version?**  
[v4.6.15805.0403](https://github.com/zoom/zoom-sdk-ios/releases/tag/v4.6.15805.0403)

**Smartphone (please complete the following information):**

- Device: iPad Pro 12.9" A1584
- OS: iOS 13.2.2

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**Author:** ![carson.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/carson.zoom/32/785_2.png) [@carson.zoom](https://devforum.zoom.us/u/carson.zoom)\
**Post date:** [April 16, 2020, 7:06am UTC](https://devforum.zoom.us/t/on-which-devices-are-virtual-background-supported/13051/2 "2020-04-16T07:06:16Z")

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Hi David,

Glad to hear from you. The interfaces you are using are the correct interfaces to use virtual background. The pre-requisite/condition of using virtual background on iOS is the following:

- iPhone 8/ 8 plus or above/iPad Pro 9.7 above and iOS 11 or above

And you will also need to enable the virtual background feature on the web portal:

 ![Screen Shot 2020-04-16 at 12.04.20 AM](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/3/3001a23a45d1f8b83cf79188b8d9cc349f91ecc5.png)

Hope this helps. Thanks!

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**Author:** ![DeveloperBot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/developerbot/32/12632_2.png) [@DeveloperBot](https://devforum.zoom.us/u/DeveloperBot)\
**Post date:** [August 21, 2020, 8:30pm UTC](https://devforum.zoom.us/t/on-which-devices-are-virtual-background-supported/13051/3 "2020-08-21T20:30:07Z")

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Closed on August 21, 2020, 8:30pm UTC