# onUserAudioStatusChange appears to use wrong userIDs

**URL:** <https://devforum.zoom.us/t/onuseraudiostatuschange-appears-to-use-wrong-userids/58119>\
**Category:** macOS\
**Created:** [September 28, 2021, 5:39pm UTC](https://devforum.zoom.us/t/onuseraudiostatuschange-appears-to-use-wrong-userids/58119 "2021-09-28T17:39:21Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![richard1](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/richard1/32/5472_2.png) [@richard1](https://devforum.zoom.us/u/richard1)\
**Post date:** [September 28, 2021, 5:39pm UTC](https://devforum.zoom.us/t/onuseraudiostatuschange-appears-to-use-wrong-userids/58119/1 "2021-09-28T17:39:21Z")

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Hello

The latest mac SDK appears to have introduced a major bug whereby the onUserAudioStatusChange callback’s ZoomSDKUserAudioStatus array seems to be reporting incorrect userIDs - the userID reported by the audioStatusChange appears to be the same as that reported everywhere else (such as onUserJoin) plus two

This was not the case in earlier versions of the mac SDK but I hear was the case in earlier windows versions.

Can this be fixed urgently please?

Richard

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**Author:** ![liminal\_andy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/liminal_andy/32/16222_2.png) [@liminal\_andy](https://devforum.zoom.us/u/liminal_andy)\
**Post date:** [September 28, 2021, 6:06pm UTC](https://devforum.zoom.us/t/onuseraudiostatuschange-appears-to-use-wrong-userids/58119/2 "2021-09-28T18:06:01Z")

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On Windows I am seeing the same behavior with the spotlit user list ids. They are two off from the expected ID.

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**Author:** ![jon.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/jon.zoom/32/13495_2.png) [@jon.zoom](https://devforum.zoom.us/u/jon.zoom)\
**Post date:** [September 29, 2021, 2:21am UTC](https://devforum.zoom.us/t/onuseraudiostatuschange-appears-to-use-wrong-userids/58119/3 "2021-09-29T02:21:54Z")

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Hi @richard1 and @liminal_andy,

The behavior you are seeing on both macOS and Windows was caused by the same underlying issue. It has already been resolved, but the fix for this has only been deployed via hotfix release for Android and iOS. The next release will include the fix for macOS and Windows.

Thanks!

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**Author:** ![richard1](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/richard1/32/5472_2.png) [@richard1](https://devforum.zoom.us/u/richard1)\
**Post date:** [October 1, 2021, 2:13pm UTC](https://devforum.zoom.us/t/onuseraudiostatuschange-appears-to-use-wrong-userids/58119/4 "2021-10-01T14:13:09Z")

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Any update on this - there was a new release yesterday but it doesn’t appear to have fixed the issue…

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**Author:** ![jon.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/jon.zoom/32/13495_2.png) [@jon.zoom](https://devforum.zoom.us/u/jon.zoom)\
**Post date:** [October 1, 2021, 10:53pm UTC](https://devforum.zoom.us/t/onuseraudiostatuschange-appears-to-use-wrong-userids/58119/5 "2021-10-01T22:53:26Z")

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Hi @richard1,

We are aware of a couple of fixes deployed in the 5.7.6 release which do not seem to be working correctly. We are actively looking into this and will keep you updated as soon as we have any new information.

Thanks!

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [November 1, 2021, 8:53am UTC](https://devforum.zoom.us/t/onuseraudiostatuschange-appears-to-use-wrong-userids/58119/6 "2021-11-01T08:53:37Z")

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Closed on November 1, 2021, 8:53am UTC

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

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**Author:** ![jon.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/jon.zoom/32/13495_2.png) [@jon.zoom](https://devforum.zoom.us/u/jon.zoom)\
**Post date:** [November 3, 2021, 8:19pm UTC](https://devforum.zoom.us/t/onuseraudiostatuschange-appears-to-use-wrong-userids/58119/7 "2021-11-03T20:19:42Z")

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Hi @liminal_andy and @richard1,

While looking into this issue, we determined that it has been resolved as of v5.7.6.1337. My suspicion is that the fix for this was accidentally included in a later release than intended. I’ve done a bit of testing and can no longer reproduce it under any circumstances, so let me know if you are still running into any issues after updating to the latest version.

Thanks!

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**Author:** ![jon.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/jon.zoom/32/13495_2.png) [@jon.zoom](https://devforum.zoom.us/u/jon.zoom)\
**Post date:** [November 3, 2021, 8:19pm UTC](https://devforum.zoom.us/t/onuseraudiostatuschange-appears-to-use-wrong-userids/58119/8 "2021-11-03T20:19:47Z")

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Opened on November 3, 2021, 8:19pm UTC


