# onZoomSDKInitializeResult, errorCode=5, internalErrorCode=124 zoom-sdk-android-6.1.1.22760 **URL:** \ **Category:** Android\ **Created:** [July 31, 2024, 6:48am UTC](https://devforum.zoom.us/t/onzoomsdkinitializeresult-errorcode-5-internalerrorcode-124-zoom-sdk-android-6-1-1-22760/114703 "2024-07-31T06:48:15Z")\ **Posts on this page:** 19\ **Page:** 1
**Author:** ![pravin.sphinx](https://avatars.discourse-cdn.com/v4/letter/p/71c47a/32.png) [@pravin.sphinx](https://devforum.zoom.us/u/pravin.sphinx)\ **Post date:** [July 31, 2024, 6:48am UTC](https://devforum.zoom.us/t/onzoomsdkinitializeresult-errorcode-5-internalerrorcode-124-zoom-sdk-android-6-1-1-22760/114703/1 "2024-07-31T06:48:15Z")
**Description** onZoomSDKInitializeResult, errorCode=5, internalErrorCode=124 **Which Android Meeting SDK version?** zoom-sdk-android-6.1.1.22760 **To Reproduce(If applicable)** - In Sample app changed SDK\_JWTTOKEN . **Screenshots** **Smartphone (please complete the following information):** - Samsung Sm - A50 - OS: 11 - OnePlus Nord - OS .14 ---
**Author:** ![chunsiong.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/chunsiong.zoom/32/35488_2.png) [@chunsiong.zoom](https://devforum.zoom.us/u/chunsiong.zoom)\ **Post date:** [July 31, 2024, 7:21am UTC](https://devforum.zoom.us/t/onzoomsdkinitializeresult-errorcode-5-internalerrorcode-124-zoom-sdk-android-6-1-1-22760/114703/2 "2024-07-31T07:21:57Z")
@pravin.sphinx can you share a sample of your JWT token? ---
**Author:** ![pravin.sphinx](https://avatars.discourse-cdn.com/v4/letter/p/71c47a/32.png) [@pravin.sphinx](https://devforum.zoom.us/u/pravin.sphinx)\ **Post date:** [July 31, 2024, 7:34am UTC](https://devforum.zoom.us/t/onzoomsdkinitializeresult-errorcode-5-internalerrorcode-124-zoom-sdk-android-6-1-1-22760/114703/3 "2024-07-31T07:34:50Z")
eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJhcHBLZXkiOiI4aG8zYVdGSVRPYTVNUGlRV25IanpnIiwiaWF0IjoxNzIyNDA2NDE0LCJleHAiOjE3MjI0MTAwMTQsInRva2VuRXhwIjoxNzIyNDEwMDE0fQ.ac8be608432f36c532fa4b67be3719ae242c38d1547e8f90db6ad4492ddbd3a9 ---
**Author:** ![pravin.sphinx](https://avatars.discourse-cdn.com/v4/letter/p/71c47a/32.png) [@pravin.sphinx](https://devforum.zoom.us/u/pravin.sphinx)\ **Post date:** [July 31, 2024, 7:36am UTC](https://devforum.zoom.us/t/onzoomsdkinitializeresult-errorcode-5-internalerrorcode-124-zoom-sdk-android-6-1-1-22760/114703/4 "2024-07-31T07:36:45Z")
Please use this one eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJhcHBLZXkiOiI4aG8zYVdGSVRPYTVNUGlRV25IanpnIiwiaWF0IjoxNzIyNDExMjY1LCJleHAiOjE3MjI0MTQ4NjUsInRva2VuRXhwIjoxNzIyNDE0ODY1fQ.102f868400b516252b272c6e64f65e6b7ea9733cafd74c2958e834255b085d64 ---
**Author:** ![chunsiong.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/chunsiong.zoom/32/35488_2.png) [@chunsiong.zoom](https://devforum.zoom.us/u/chunsiong.zoom)\ **Post date:** [July 31, 2024, 7:38am UTC](https://devforum.zoom.us/t/onzoomsdkinitializeresult-errorcode-5-internalerrorcode-124-zoom-sdk-android-6-1-1-22760/114703/5 "2024-07-31T07:38:50Z")
> [@pravin.sphinx](#): > > eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJhcHBLZXkiOiI4aG8zYVdGSVRPYTVNUGlRV25IanpnIiwiaWF0IjoxNzIyNDExMjY1LCJleHAiOjE3MjI0MTQ4NjUsInRva2VuRXhwIjoxNzIyNDE0ODY1fQ.102f868400b516252b272c6e64f65e6b7ea9733cafd74c2958e834255b085d64 @pravin.sphinx where are you getting your client ID from? ---
**Author:** ![pravin.sphinx](https://avatars.discourse-cdn.com/v4/letter/p/71c47a/32.png) [@pravin.sphinx](https://devforum.zoom.us/u/pravin.sphinx)\ **Post date:** [July 31, 2024, 7:46am UTC](https://devforum.zoom.us/t/onzoomsdkinitializeresult-errorcode-5-internalerrorcode-124-zoom-sdk-android-6-1-1-22760/114703/6 "2024-07-31T07:46:53Z")
From App Marketplace → Basic Information ---
**Author:** ![chunsiong.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/chunsiong.zoom/32/35488_2.png) [@chunsiong.zoom](https://devforum.zoom.us/u/chunsiong.zoom)\ **Post date:** [July 31, 2024, 7:50am UTC](https://devforum.zoom.us/t/onzoomsdkinitializeresult-errorcode-5-internalerrorcode-124-zoom-sdk-android-6-1-1-22760/114703/7 "2024-07-31T07:50:59Z")
@pravin.sphinx is this under the same account which you are using on this forum? Do make sure if you are using a different account, make sure that your General App, Embed has Meeting SDK toggle button turned on. ---
**Author:** ![pravin.sphinx](https://avatars.discourse-cdn.com/v4/letter/p/71c47a/32.png) [@pravin.sphinx](https://devforum.zoom.us/u/pravin.sphinx)\ **Post date:** [July 31, 2024, 7:56am UTC](https://devforum.zoom.us/t/onzoomsdkinitializeresult-errorcode-5-internalerrorcode-124-zoom-sdk-android-6-1-1-22760/114703/8 "2024-07-31T07:56:59Z")
@chunsiong.zoom Its different account, But Meeting Sdk toggle is enabled. ---
**Author:** ![pravin.sphinx](https://avatars.discourse-cdn.com/v4/letter/p/71c47a/32.png) [@pravin.sphinx](https://devforum.zoom.us/u/pravin.sphinx)\ **Post date:** [July 31, 2024, 7:57am UTC](https://devforum.zoom.us/t/onzoomsdkinitializeresult-errorcode-5-internalerrorcode-124-zoom-sdk-android-6-1-1-22760/114703/9 "2024-07-31T07:57:47Z")
`https://drive.google.com/file/d/1ruLV1ZiBTaadjQY-zStoIZ-TO3tHnCY7/view?usp=sharing` ---
**Author:** ![pravin.sphinx](https://avatars.discourse-cdn.com/v4/letter/p/71c47a/32.png) [@pravin.sphinx](https://devforum.zoom.us/u/pravin.sphinx)\ **Post date:** [July 31, 2024, 7:58am UTC](https://devforum.zoom.us/t/onzoomsdkinitializeresult-errorcode-5-internalerrorcode-124-zoom-sdk-android-6-1-1-22760/114703/10 "2024-07-31T07:58:19Z")
`https://drive.google.com/file/d/18mxDX5V1PRLAppim9P7uKBp6t2PYx64W/view?usp=sharing` ---
**Author:** ![chunsiong.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/chunsiong.zoom/32/35488_2.png) [@chunsiong.zoom](https://devforum.zoom.us/u/chunsiong.zoom)\ **Post date:** [July 31, 2024, 7:59am UTC](https://devforum.zoom.us/t/onzoomsdkinitializeresult-errorcode-5-internalerrorcode-124-zoom-sdk-android-6-1-1-22760/114703/11 "2024-07-31T07:59:27Z")
@pravin.sphinx since these 2 are correct, the next possible issue is the signing with the secret key. ---
**Author:** ![pravin.sphinx](https://avatars.discourse-cdn.com/v4/letter/p/71c47a/32.png) [@pravin.sphinx](https://devforum.zoom.us/u/pravin.sphinx)\ **Post date:** [July 31, 2024, 8:01am UTC](https://devforum.zoom.us/t/onzoomsdkinitializeresult-errorcode-5-internalerrorcode-124-zoom-sdk-android-6-1-1-22760/114703/12 "2024-07-31T08:01:48Z")
We have decompiled it and its correct, Before this issue I’m getting onZoomSDKInitializeResult, errorCode=1, internalErrorCode=0, After generating another jwtToken above error gone and coming this error. ---
**Author:** ![chunsiong.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/chunsiong.zoom/32/35488_2.png) [@chunsiong.zoom](https://devforum.zoom.us/u/chunsiong.zoom)\ **Post date:** [July 31, 2024, 8:06am UTC](https://devforum.zoom.us/t/onzoomsdkinitializeresult-errorcode-5-internalerrorcode-124-zoom-sdk-android-6-1-1-22760/114703/13 "2024-07-31T08:06:11Z")
@pravin.sphinx if you are getting intermittent issues, I would suggest setting the IAT slightly before actual time, to cater to possible time drift on the android device. ---
**Author:** ![pravin.sphinx](https://avatars.discourse-cdn.com/v4/letter/p/71c47a/32.png) [@pravin.sphinx](https://devforum.zoom.us/u/pravin.sphinx)\ **Post date:** [July 31, 2024, 8:42am UTC](https://devforum.zoom.us/t/onzoomsdkinitializeresult-errorcode-5-internalerrorcode-124-zoom-sdk-android-6-1-1-22760/114703/14 "2024-07-31T08:42:59Z")
@chunsiong.zoom I have reduced IAT slightly but still having same issue. Can we have a call to understand exact issue and to show you how we have created app and all things. ---
**Author:** ![chunsiong.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/chunsiong.zoom/32/35488_2.png) [@chunsiong.zoom](https://devforum.zoom.us/u/chunsiong.zoom)\ **Post date:** [July 31, 2024, 8:46am UTC](https://devforum.zoom.us/t/onzoomsdkinitializeresult-errorcode-5-internalerrorcode-124-zoom-sdk-android-6-1-1-22760/114703/15 "2024-07-31T08:46:05Z")
@pravin.sphinx please get a paid premier developer support if you wish to have a call. At this moment I’m unable to troubleshoot this further as this account is not under the same email ---
**Author:** ![chunsiong.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/chunsiong.zoom/32/35488_2.png) [@chunsiong.zoom](https://devforum.zoom.us/u/chunsiong.zoom)\ **Post date:** [July 31, 2024, 8:57am UTC](https://devforum.zoom.us/t/onzoomsdkinitializeresult-errorcode-5-internalerrorcode-124-zoom-sdk-android-6-1-1-22760/114703/16 "2024-07-31T08:57:59Z")
@pravin.sphinx I would recommend you to use [JWT.io](http://JWT.io) at this moment to generate your key using your ClientID and Client Secret. Typically this error happens when you are not signing your key correctly with your client secret ---
**Author:** ![pravin.sphinx](https://avatars.discourse-cdn.com/v4/letter/p/71c47a/32.png) [@pravin.sphinx](https://devforum.zoom.us/u/pravin.sphinx)\ **Post date:** [July 31, 2024, 9:01am UTC](https://devforum.zoom.us/t/onzoomsdkinitializeresult-errorcode-5-internalerrorcode-124-zoom-sdk-android-6-1-1-22760/114703/17 "2024-07-31T09:01:15Z")
@chunsiong.zoom I have created new ticket from Paid account. Can you please check `https://devforum.zoom.us/t/onzoomsdkinitializeresult-errorcode-5-internalerrorcode-124-zoom-sdk-android-6-1-1-22760-and-zoom-sdk-android-6-1-0-22534/114712` ---
**Author:** ![chunsiong.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/chunsiong.zoom/32/35488_2.png) [@chunsiong.zoom](https://devforum.zoom.us/u/chunsiong.zoom)\ **Post date:** [July 31, 2024, 9:10am UTC](https://devforum.zoom.us/t/onzoomsdkinitializeresult-errorcode-5-internalerrorcode-124-zoom-sdk-android-6-1-1-22760/114703/18 "2024-07-31T09:10:09Z")
@pravin.sphinx the person handling the ticket will be someone else. Please take a look at this link for paid developer support. > **[Premier Developer Support | Zoom](https://explore.zoom.us/en/support-plans/developer/)** > > Zoom's support plans that provide access to prioritized developer-specific resources such as technical support, training, API assistance, and more. Meanwhile, I’ll recommend you to use [JWT.io](http://jwt.io/) at this moment to generate your key using your ClientID and Client Secret. ---
**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\ **Post date:** [August 30, 2024, 7:10pm UTC](https://devforum.zoom.us/t/onzoomsdkinitializeresult-errorcode-5-internalerrorcode-124-zoom-sdk-android-6-1-1-22760/114703/19 "2024-08-30T19:10:22Z")
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