# onZoomSDKInitializeResult errorCode=5 internalErrorCode=124

**URL:** <https://devforum.zoom.us/t/onzoomsdkinitializeresult-errorcode-5-internalerrorcode-124/116883>\
**Category:** Meeting SDK\
**Tags:** android\
**Created:** [September 4, 2024, 7:09am UTC](https://devforum.zoom.us/t/onzoomsdkinitializeresult-errorcode-5-internalerrorcode-124/116883 "2024-09-04T07:09:38Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![parth.sangani](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/parth.sangani/32/49905_2.png) [@parth.sangani](https://devforum.zoom.us/u/parth.sangani)\
**Post date:** [September 4, 2024, 7:09am UTC](https://devforum.zoom.us/t/onzoomsdkinitializeresult-errorcode-5-internalerrorcode-124/116883/1 "2024-09-04T07:09:38Z")

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![Screenshot from 2024-09-04 12-34-46](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/4/5/45abf1af49260f5246c5a485986f396ed7afed24.png)

### Meeting SDK Type and Version

SDK:Zoom SDK for Android  
SDK Version:6.1.10.23878

Description

I am encountering an issue while attempting to initialize the Zoom SDK in an Android application. The JWT token generation seems correct and the signature is verified, but the SDK initialization fails with the following error:

- `onZoomSDKInitializeResult, errorCode=5, internalErrorCode=124`
- `Zoom SDK initialization failed. Error code: 5`
- `Initialization failed with unknown error.`

Despite ensuring that the JWT token structure follows the required format, the initialization process does not complete successfully.

Error

Error Code: 5  
Internal Error Code: 124  
Error Message:Initialization failed with unknown error.

 ![Screenshot from 2024-09-04 12-32-17](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/c/a/ca5cbffe1be0737846f0c83e744e6ce037a6b4b9.png)

@chunsiong.zoom@m.mudasir please suggest me what should i do for this error

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<div class="post-metadata">

**Author:** ![chunsiong.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/chunsiong.zoom/32/35488_2.png) [@chunsiong.zoom](https://devforum.zoom.us/u/chunsiong.zoom)\
**Post date:** [September 5, 2024, 7:00am UTC](https://devforum.zoom.us/t/onzoomsdkinitializeresult-errorcode-5-internalerrorcode-124/116883/2 "2024-09-05T07:00:40Z")

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@parth.sangani what type of app is that on marketplace?

You will need a General App with Meeting SDK turned on.

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<div class="post-metadata">

**Author:** ![parth.sangani](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/parth.sangani/32/49905_2.png) [@parth.sangani](https://devforum.zoom.us/u/parth.sangani)\
**Post date:** [September 6, 2024, 10:57am UTC](https://devforum.zoom.us/t/onzoomsdkinitializeresult-errorcode-5-internalerrorcode-124/116883/3 "2024-09-06T10:57:00Z")

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Thank you @chunsiong.zoom  
My problem was resolved . 😇 😇