# Orphaned Zoom App

**URL:** <https://devforum.zoom.us/t/orphaned-zoom-app/143109>\
**Category:** Marketplace Admins\
**Created:** [April 21, 2026, 9:22pm UTC](https://devforum.zoom.us/t/orphaned-zoom-app/143109 "2026-04-21T21:22:08Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![replay-jackson](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/replay-jackson/32/74429_2.png) [@replay-jackson](https://devforum.zoom.us/u/replay-jackson)\
**Post date:** [April 21, 2026, 9:22pm UTC](https://devforum.zoom.us/t/orphaned-zoom-app/143109/1 "2026-04-21T21:22:08Z")

</div>

I created and was working on a Zoom app and had gone through the approval process and gotten it approved. It was working correctly except for one of the scopes, so I was troubleshooting that. In order to troubleshoot it, I needed a Zoom business account.

I had my co-founder upgrade his Zoom Pro to a Zoom Business account and add me to it. When I was added to his account, I believe it orphaned our Zoom app. I checked both my account and his account in the Marketplace, and neither of us has the app showing under Apps that we’ve created.  
I tried to disconnect my account from his to see if they would pop back up, but it hasn’t. I reconnected, so I’m currently under his account.

Are you guys able to find the orphaned app and apply it back to me?

I found issue 122592 (app-missing-after-joining-a-pro-account), which sounds like exactly the same issue I’m having.

---

<div class="post-metadata">

**Author:** ![virginie.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/virginie.zoom/32/41296_2.png) [@virginie.zoom](https://devforum.zoom.us/u/virginie.zoom)\
**Post date:** [April 22, 2026, 9:35pm UTC](https://devforum.zoom.us/t/orphaned-zoom-app/143109/2 "2026-04-22T21:35:50Z")

</div>

Hi Jackson,

I will send you a private message to ask for more details and take it from there.

Best,  
Virginie
