# Outbound campaigns API

**URL:** <https://devforum.zoom.us/t/outbound-campaigns-api/136993>\
**Category:** Contact Center\
**Created:** [August 30, 2025, 8:12am UTC](https://devforum.zoom.us/t/outbound-campaigns-api/136993 "2025-08-30T08:12:37Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![omar.delgado](https://avatars.discourse-cdn.com/v4/letter/o/ee7513/32.png) [@omar.delgado](https://devforum.zoom.us/u/omar.delgado)\
**Post date:** [August 30, 2025, 8:12am UTC](https://devforum.zoom.us/t/outbound-campaigns-api/136993/1 "2025-08-30T08:12:37Z")

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Hello!

I’ve been using the example request that is in the Campaigns API docs [Contact Center APIs](https://developers.zoom.us/docs/api/contact-center/#tag/campaigns/get/contact_center/outbound_campaign/campaigns)

I was able to create the contacts list, push contacts to the list, and create the outbound campaign.

For some reaon, the campaign doesn’t start the engagements until I manually change the statue to Paused, and then update it to Running. Does someone know if there is a way to fix this? the displayed status is Running

Thanks!!

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**Author:** ![rehema.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/rehema.zoom/32/40323_2.png) [@rehema.zoom](https://devforum.zoom.us/u/rehema.zoom)\
**Post date:** [September 8, 2025, 1:35pm UTC](https://devforum.zoom.us/t/outbound-campaigns-api/136993/2 "2025-09-08T13:35:39Z")

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Hi @omar.delgado,

Thank you for posting your question. Do you see your campaign within your account page ([Sign In | Zoom](http://zoom.us/myhome))?

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**Author:** ![dfcoder](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/dfcoder/32/40511_2.png) [@dfcoder](https://devforum.zoom.us/u/dfcoder)\
**Post date:** [October 17, 2025, 8:50pm UTC](https://devforum.zoom.us/t/outbound-campaigns-api/136993/5 "2025-10-17T20:50:29Z")

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@omar.delgado Did you ever get this to work?
