# Pardot custom fields not populating properly from zoom custom question

**URL:** <https://devforum.zoom.us/t/pardot-custom-fields-not-populating-properly-from-zoom-custom-question/42471>\
**Category:** App Marketplace\
**Created:** [February 3, 2021, 6:35pm UTC](https://devforum.zoom.us/t/pardot-custom-fields-not-populating-properly-from-zoom-custom-question/42471 "2021-02-03T18:35:45Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![jovemarketing](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/jovemarketing/32/22596_2.png) [@jovemarketing](https://devforum.zoom.us/u/jovemarketing)\
**Post date:** [February 3, 2021, 6:35pm UTC](https://devforum.zoom.us/t/pardot-custom-fields-not-populating-properly-from-zoom-custom-question/42471/1 "2021-02-03T18:35:46Z")

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I am using Pardot custom field (with a dropdown having 8 options) and I want this to be synced with Zoom custom question. So from the Pardot configuration ([https://applications.zoom.us/home/pardot](https://applications.zoom.us/home/pardot)) within Zoom, I map Custom Questions with the Pardot Custom Field. In my use case ‘Role’. I map the dropdown of the Pardot custom field with that of Custom Questions within individual ‘Webinar’ registration settings. However, everytime I am doing a test, I am running into ‘Invalid sync errors’ within Pardot as the options are not matching.

The error which I am receiving at my end is -  
Invalid picklist value: Role: bad value for restricted picklist field: [{"title":"Role","value":"Graduate / Ph.D. Student"}]  
Graduate / Ph.D. Student is one of the options in the dropdown.

![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/5/a/5ac1a7a58d27a3d100810ec53c8f391fad2f0365.png)

Is there a way I can avoid this error because if you see along with the correct option the other tags are getting attached everytime - '[{“title”:“Role”,“value”:""}]

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**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [February 4, 2021, 8:36pm UTC](https://devforum.zoom.us/t/pardot-custom-fields-not-populating-properly-from-zoom-custom-question/42471/2 "2021-02-04T20:36:21Z")

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Hey @jovemarketing ,

Thanks for letting us know about this issue! 🙂 We are investigating it now, and will get back to you. (ZOOM-244541)

-Tommy

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [March 7, 2021, 6:36am UTC](https://devforum.zoom.us/t/pardot-custom-fields-not-populating-properly-from-zoom-custom-question/42471/3 "2021-03-07T06:36:21Z")

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Closed on March 7, 2021, 6:36am UTC

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