# Pardot registration form issue **URL:** \ **Category:** App Marketplace\ **Tags:** webinar\ **Created:** [October 7, 2021, 8:57am UTC](https://devforum.zoom.us/t/pardot-registration-form-issue/58525 "2021-10-07T08:57:05Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![jesa](https://avatars.discourse-cdn.com/v4/letter/j/9fc29f/32.png) [@jesa](https://devforum.zoom.us/u/jesa)\ **Post date:** [October 7, 2021, 8:57am UTC](https://devforum.zoom.us/t/pardot-registration-form-issue/58525/1 "2021-10-07T08:57:05Z")
**Description** We have enabled the Zoom Webinar for Pardot app. We need to use Pardot forms to streamline marketing efforts and those are not behaving correctly as per the documentation provided here: [https://zoomappdocs.docs.stoplight.io/pardot 7](https://zoomappdocs.docs.stoplight.io/pardot) The Pardot portions of the form behave as expected but an error is received after submission (screenshot below) and the registrant is not added to the Zoom list. We have made the requested updates including: 1. Created a Layout Template in Pardot specifically for Zoom Webinar, moving the form-if-thank-you block to the top 2. Entered the code in Pardot Form Thank You Content using HTML editor including Post URL and Webinar ID 3. Entered provided javascript in Pardot Form Thank You Code **Error** Post Registration time-out, Please try again latter 500 - v=2.0;clid=aw1;rid=INT\_2a9abe19ccb94e27 **Which App?** Zoom Webinar for Pardot ---
**Author:** ![JHartman](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/jhartman/32/31691_2.png) [@JHartman](https://devforum.zoom.us/u/JHartman)\ **Post date:** [October 7, 2021, 9:00am UTC](https://devforum.zoom.us/t/pardot-registration-form-issue/58525/2 "2021-10-07T09:00:08Z")
I was supporting the customer, this was the screenshot of the error message: ![zoom](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/2/1/21e7dc248c52c52e84feda77cc1f4aa2d660586b.png) ---
**Author:** ![jesa](https://avatars.discourse-cdn.com/v4/letter/j/9fc29f/32.png) [@jesa](https://devforum.zoom.us/u/jesa)\ **Post date:** [October 12, 2021, 6:52am UTC](https://devforum.zoom.us/t/pardot-registration-form-issue/58525/3 "2021-10-12T06:52:18Z")
Hi, What is the status here please? /Jessica ---
**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\ **Post date:** [October 26, 2021, 5:30pm UTC](https://devforum.zoom.us/t/pardot-registration-form-issue/58525/6 "2021-10-26T17:30:45Z")
Hi @jesa , Can you please reach out to our [technical support](https://support.zoom.us/hc/en-us/articles/201362003#h_01EWP0J7856WCWRWCSKKAMTRTF) for integration troubleshooting? Thanks so much! Gianni ---
**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\ **Post date:** [November 26, 2021, 3:31am UTC](https://devforum.zoom.us/t/pardot-registration-form-issue/58525/7 "2021-11-26T03:31:19Z")
Closed on November 26, 2021, 3:31am UTC This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.