# Participant seeing multi-colored video feed **URL:** \ **Category:** Web\ **Created:** [August 15, 2024, 2:34pm UTC](https://devforum.zoom.us/t/participant-seeing-multi-colored-video-feed/115713 "2024-08-15T14:34:38Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![sam9](https://avatars.discourse-cdn.com/v4/letter/s/858c86/32.png) [@sam9](https://devforum.zoom.us/u/sam9)\ **Post date:** [August 15, 2024, 2:34pm UTC](https://devforum.zoom.us/t/participant-seeing-multi-colored-video-feed/115713/1 "2024-08-15T14:34:38Z")
### Format Your New Topic as Follows: **Video SDK Type and Version** Video SDK Web 1.12.1 **Description** User experiencing multi-colored video rendering Session ID:73OuCwnrRFWCM6ObB37ZCA== ![Screenshot 2024-08-15 at 8.32.18 AM](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/5/b/5bf121eca50e8db40268521c5b6401bfda68fc74.jpeg) **Troubleshooting Routes** - Tried turning off that Edge security strict setting anothe post mentioned with no success. **How To Reproduce** _Steps to reproduce the behavior including:_ \*1. Participant joins the call \*2. When participant renders the video they see a green video \*3. Edge v127.0.2651.86 on a Dell Latitude 5540 with a 13th Gen Core i7, 16GB of RAM, pushing a pair of 27" 4K monitors. ---
**Author:** ![kellyjandrews](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/kellyjandrews/32/51599_2.png) [@kellyjandrews](https://devforum.zoom.us/u/kellyjandrews)\ **Post date:** [August 16, 2024, 7:39pm UTC](https://devforum.zoom.us/t/participant-seeing-multi-colored-video-feed/115713/2 "2024-08-16T19:39:12Z")
I’ve not seen this before, but I can see what I can do to recreate it. How are you rendering the video? Any code repositories I could look through? Thanks in advanced! ---
**Author:** ![vic.yang](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/vic.yang/32/24656_2.png) [@vic.yang](https://devforum.zoom.us/u/vic.yang)\ **Post date:** [August 17, 2024, 5:43am UTC](https://devforum.zoom.us/t/participant-seeing-multi-colored-video-feed/115713/3 "2024-08-17T05:43:12Z")
Hey @sam9 Thanks for your feedback. Can I confirm if you have completely disabled the ‘Enhanced Your Security on the Web’ setting? ![6FE1A28E-2AA3-4169-A67C-3B06E7ADAB06](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/2/2/22f9467ca9980d4c33cbceea7ebde1cd766c0e73.png) Thanks Vic ---
**Author:** ![sam9](https://avatars.discourse-cdn.com/v4/letter/s/858c86/32.png) [@sam9](https://devforum.zoom.us/u/sam9)\ **Post date:** [August 19, 2024, 4:11pm UTC](https://devforum.zoom.us/t/participant-seeing-multi-colored-video-feed/115713/4 "2024-08-19T16:11:51Z")
This occurred with a client of ours so I’m not going to reach out to take up more of their time but I did toggle that setting on and off on my machine and I couldn’t reproduce the issue. Are you guys looking into how to fix this issue without requiring the user on Edge to turn this setting from strict to balanced? Not to be that guy and you already know this but that isn’t really a practical solution to this problem. ---
**Author:** ![vic.yang](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/vic.yang/32/24656_2.png) [@vic.yang](https://devforum.zoom.us/u/vic.yang)\ **Post date:** [August 20, 2024, 3:03am UTC](https://devforum.zoom.us/t/participant-seeing-multi-colored-video-feed/115713/5 "2024-08-20T03:03:42Z")
Hey @sam9 We’ve been aware of this issue for quite some time and have reported it to Microsoft. Additionally, we’ve communicated with Microsoft’s engineers through internal channels, but unfortunately, they have yet to resolve the issue. We will continue to follow up until this issue is addressed. Thanks Vic ---
**Author:** ![sam9](https://avatars.discourse-cdn.com/v4/letter/s/858c86/32.png) [@sam9](https://devforum.zoom.us/u/sam9)\ **Post date:** [August 20, 2024, 3:48am UTC](https://devforum.zoom.us/t/participant-seeing-multi-colored-video-feed/115713/6 "2024-08-20T03:48:59Z")
Thanks – thats fair for sure. ---
**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\ **Post date:** [September 19, 2024, 1:49pm UTC](https://devforum.zoom.us/t/participant-seeing-multi-colored-video-feed/115713/7 "2024-09-19T13:49:16Z")
Closed on September 19, 2024, 1:49pm UTC This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.