# Participant webhooks missing and API calls fail to show data? **URL:** \ **Category:** API and Webhooks\ **Created:** [November 25, 2020, 10:18pm UTC](https://devforum.zoom.us/t/participant-webhooks-missing-and-api-calls-fail-to-show-data/36949 "2020-11-25T22:18:44Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![jimig](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/jimig/32/1815_2.png) [@jimig](https://devforum.zoom.us/u/jimig)\ **Post date:** [November 25, 2020, 10:18pm UTC](https://devforum.zoom.us/t/participant-webhooks-missing-and-api-calls-fail-to-show-data/36949/1 "2020-11-25T22:18:44Z")
We have had multiple reports today of things failing. We depend on knowing who joined a meeting. Due to previous webhook issues (long documented since March, never fully resolved), we removed some dependencies there and added a polling approach to the “Get past meeting participants” API. That too is returning no participants, yet we know that is not the case. So where are they? Example: 81598747317 / 0AZsFvQsQ9u2ihZsaxcLCQ== ---
**Author:** ![v.hristov](https://avatars.discourse-cdn.com/v4/letter/v/96bed5/32.png) [@v.hristov](https://devforum.zoom.us/u/v.hristov)\ **Post date:** [November 27, 2020, 2:35pm UTC](https://devforum.zoom.us/t/participant-webhooks-missing-and-api-calls-fail-to-show-data/36949/2 "2020-11-27T14:35:36Z")
Hi, Just to mention that it seems there are other reports in the forum of the same issue - [Getting participants returns zero](https://devforum.zoom.us/t/getting-participants-returns-zero/37039) and [Get List Meeting Participant](https://devforum.zoom.us/t/get-list-meeting-participant/36982) Hope Zoom can let us know what is the situation here. ---
**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\ **Post date:** [November 30, 2020, 8:17pm UTC](https://devforum.zoom.us/t/participant-webhooks-missing-and-api-calls-fail-to-show-data/36949/3 "2020-11-30T20:17:57Z")
Hi @jimig @v.hristov, We experienced an incident with our reporting APIs that has since been resolved. Please let me know if you’re still seeing issues. Thanks, Will ---
**Author:** ![v.hristov](https://avatars.discourse-cdn.com/v4/letter/v/96bed5/32.png) [@v.hristov](https://devforum.zoom.us/u/v.hristov)\ **Post date:** [December 1, 2020, 9:24am UTC](https://devforum.zoom.us/t/participant-webhooks-missing-and-api-calls-fail-to-show-data/36949/4 "2020-12-01T09:24:35Z")
Thanks, Will, I will let you know if this happens again on our end. ---
**Author:** ![soporte3](https://avatars.discourse-cdn.com/v4/letter/s/8c91f0/32.png) [@soporte3](https://devforum.zoom.us/u/soporte3)\ **Post date:** [December 1, 2020, 4:58pm UTC](https://devforum.zoom.us/t/participant-webhooks-missing-and-api-calls-fail-to-show-data/36949/5 "2020-12-01T16:58:13Z")
Hi, We have the same problem with reports. Both with ID and UUID they do not return all the data. From the web panel export all the data without problems. ---
**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\ **Post date:** [December 2, 2020, 5:51pm UTC](https://devforum.zoom.us/t/participant-webhooks-missing-and-api-calls-fail-to-show-data/36949/6 "2020-12-02T17:51:18Z")
Hi @soporte3, Can you share a recent example? If you could share the full request and response body, I’m happy to take a closer look. Thanks, Will ---
**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\ **Post date:** [January 2, 2021, 3:51am UTC](https://devforum.zoom.us/t/participant-webhooks-missing-and-api-calls-fail-to-show-data/36949/7 "2021-01-02T03:51:27Z")
Closed on January 2, 2021, 3:51am UTC This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.