# Participants Not able to join

**URL:** <https://devforum.zoom.us/t/participants-not-able-to-join/99487>\
**Category:** Meeting SDK\
**Created:** [December 4, 2023, 3:23pm UTC](https://devforum.zoom.us/t/participants-not-able-to-join/99487 "2023-12-04T15:23:14Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![atish](https://avatars.discourse-cdn.com/v4/letter/a/b3f665/32.png) [@atish](https://devforum.zoom.us/u/atish)\
**Post date:** [December 4, 2023, 3:23pm UTC](https://devforum.zoom.us/t/participants-not-able-to-join/99487/1 "2023-12-04T15:23:14Z")

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Subject: Support Ticket - Participants Unable to Join Issue

* * *

**Topic:** Participants Not Able to Join

**Details:**

We are currently facing an issue where participants are unable to join Zoom meetings through our application. Our application is structured with two main instances:

1. **Angular Instance (Front-end):**

2. **Node Instance (Back-end):**

**Issue Description:**  
Upon passing the JWT Token to the Angular front end, we are experiencing a blank screen, and the Angular console is showing the following error:

```auto
[Include the specific error message or relevant console log here]

```

**Steps Taken:**

1. We have verified that the JWT Token is generated successfully on the Node back end.
2. The Angular front end is receiving the JWT Token correctly.
3. However, upon attempting to join a Zoom meeting, participants are encountering a blank screen with the mentioned error in the Angular console.

**Expected Behavior:**  
Participants should be able to join Zoom meetings seamlessly after receiving the JWT Token from the Node back end.

**Additional Information:**

- Zoom SDK Version: 2.18.0
- Angular SDK Version: 2.18.0
- Node.js Version: v20.4.0

**Attachments:**

 ![Screenshot from 2023-12-04 20-17-25](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/4/e/4ec944089cb066d102fd72836b677630d4f8cf1e.png)  
 ![Screenshot from 2023-12-04 20-52-15](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/7/e/7e03006230a7662de3e8c869bf81f7f6bdbd9f2e.png)

We kindly request your assistance in investigating and resolving this issue promptly. If you require any further information or clarification, please feel free to reach out.

Thank you for your attention to this matter.

---

<div class="post-metadata">

**Author:** ![chunsiong.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/chunsiong.zoom/32/35488_2.png) [@chunsiong.zoom](https://devforum.zoom.us/u/chunsiong.zoom)\
**Post date:** [December 13, 2023, 3:49am UTC](https://devforum.zoom.us/t/participants-not-able-to-join/99487/2 "2023-12-13T03:49:25Z")

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@atish have you taken a look at the angular sample code here?

> **[GitHub - zoom/meetingsdk-angular-sample: Use the Zoom Meeting SDK in Angular](https://github.com/zoom/meetingsdk-angular-sample)**
>
> Use the Zoom Meeting SDK in Angular. Contribute to zoom/meetingsdk-angular-sample development by creating an account on GitHub.