# Participants reports different from API to website

**URL:** <https://devforum.zoom.us/t/participants-reports-different-from-api-to-website/69398>\
**Category:** API and Webhooks\
**Created:** [May 23, 2022, 11:35am UTC](https://devforum.zoom.us/t/participants-reports-different-from-api-to-website/69398 "2022-05-23T11:35:58Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![university](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/university/32/22426_2.png) [@university](https://devforum.zoom.us/u/university)\
**Post date:** [May 23, 2022, 11:35am UTC](https://devforum.zoom.us/t/participants-reports-different-from-api-to-website/69398/1 "2022-05-23T11:35:58Z")

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**Description**  
When I use both this endpoints:

1. [https://api.zoom.us/v2/report/meetings/82249250281/participants?page\_size=300](https://api.zoom.us/v2/report/meetings/82249250281/participants?page_size=300)
2. [https://api.zoom.us/v2/metrics/meetings/82249250281/participants?page\_size=100&type=past](https://api.zoom.us/v2/metrics/meetings/82249250281/participants?page_size=100&type=past)

 ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/2/f/2fa4ddc9aaf79233a7ce535da330ed30436e338a.png)

And the usage report from the website backoffice, the data is differente in each one.

 ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/f/0/f0c969eb7bca9bcd1b5938323e636276955b80ad.png)

**Error**  
The data is different from API to backoffice reports.

**Additional context**  
In fact, I would like to know which endpoint can give me that same data as the “Usage Reports”, Participants dialog detail, that I think it is the most complete report for my app needs.

 ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/4/6/466580bb9e8af479e5fbb67f1bca07619d5abfe8.png)

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**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\
**Post date:** [May 23, 2022, 9:44pm UTC](https://devforum.zoom.us/t/participants-reports-different-from-api-to-website/69398/2 "2022-05-23T21:44:27Z")

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Hey @university

Welcome back to the Zoom Developer Forum!  
I was able to look into our logs and it looks like the meeting you are calling has different instances, thats why you are getting different information.

I would suggest you to call the endpoints again but with the meetingUUID and not the meetingID.  
As you are calling the endpoint with the meetingID, you are getting the latest instance in your API calls, which indeed had 60 participants.

The one you are looking into the Web Portal might belong to a different instance but associated to the same meetingID.

 ![Screen Shot 2022-05-23 at 5.42.58 PM](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/d/3/d32c316eed0909642ed22cb4cc0782b4548c4321.png)

You can use this endpoint to query past\_meeting instances and use the uuids in the response to then call the Dashboard and Reports endpoint

> **[Zoom Meeting API](https://zoom-developer-doc.zoomapp.cloud/docs/api-reference/zoom-api/methods/)**
>
> The Zoom Meeting APIs let developers to access information from Zoom. You can use this API to build private services or public applications on the Zoom App Marketplace. To learn how to get your credentials and create private/p...

Hope this helps,  
Elisa

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [June 23, 2022, 7:45am UTC](https://devforum.zoom.us/t/participants-reports-different-from-api-to-website/69398/3 "2022-06-23T07:45:21Z")

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Closed on June 23, 2022, 7:45am UTC

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