# Passcode locked out after failed attempts. How to detect and notify users?

**URL:** <https://devforum.zoom.us/t/passcode-locked-out-after-failed-attempts-how-to-detect-and-notify-users/87861>\
**Category:** Web\
**Created:** [May 4, 2023, 9:12pm UTC](https://devforum.zoom.us/t/passcode-locked-out-after-failed-attempts-how-to-detect-and-notify-users/87861 "2023-05-04T21:12:24Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![gmFalkBuilt](https://avatars.discourse-cdn.com/v4/letter/g/ce7236/32.png) [@gmFalkBuilt](https://devforum.zoom.us/u/gmFalkBuilt)\
**Post date:** [May 4, 2023, 9:12pm UTC](https://devforum.zoom.us/t/passcode-locked-out-after-failed-attempts-how-to-detect-and-notify-users/87861/1 "2023-05-04T21:12:25Z")

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Using the meeting SDK - users will sometimes enter the wrong passcode. This results in them being locked out with the message: “the passcode was incorrect. please try again zoom timeout”

Is there a way to know they are in a lockout ‘jail’? I would like to bring them back to the front screen and cancel trying and make them painfully wait for the timeout to expire.

Thoughts? Suggestions?

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [May 7, 2024, 12:49pm UTC](https://devforum.zoom.us/t/passcode-locked-out-after-failed-attempts-how-to-detect-and-notify-users/87861/2 "2024-05-07T12:49:03Z")

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Closed on May 7, 2024, 12:49pm UTC

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