# Password not being generated via API when disabled in settings

**URL:** <https://devforum.zoom.us/t/password-not-being-generated-via-api-when-disabled-in-settings/107960>\
**Category:** API and Webhooks\
**Tags:** api\
**Created:** [April 16, 2024, 8:29am UTC](https://devforum.zoom.us/t/password-not-being-generated-via-api-when-disabled-in-settings/107960 "2024-04-16T08:29:26Z")\
**Posts on this page:** 7\
**Page:** 1

<div class="post-metadata">

**Author:** ![management1](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/management1/32/49650_2.png) [@management1](https://devforum.zoom.us/u/management1)\
**Post date:** [April 16, 2024, 8:29am UTC](https://devforum.zoom.us/t/password-not-being-generated-via-api-when-disabled-in-settings/107960/1 "2024-04-16T08:29:26Z")

</div>

@chunsiong.zoom We have an issue, our web app need to return meeting passcode for the meeting created by the user via API. An issue has been identified that states that for users who have disabled meeting passcodes, no passcode is returned.

Is there any specific parameter which can be set for such scenario so that meeting passcode is returned at all costs despite any pre configured settings.

Need information on this.

---

<div class="post-metadata">

**Author:** ![chunsiong.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/chunsiong.zoom/32/35488_2.png) [@chunsiong.zoom](https://devforum.zoom.us/u/chunsiong.zoom)\
**Post date:** [April 17, 2024, 2:20am UTC](https://devforum.zoom.us/t/password-not-being-generated-via-api-when-disabled-in-settings/107960/2 "2024-04-17T02:20:11Z")

</div>

> [@management1](#):
>
> Is there any specific parameter which can be set for such scenario so that meeting passcode is returned at all costs despite any pre configured settings.

@management1 No, you have to respect the user’s account settings.

---

<div class="post-metadata">

**Author:** ![management1](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/management1/32/49650_2.png) [@management1](https://devforum.zoom.us/u/management1)\
**Post date:** [April 17, 2024, 6:35am UTC](https://devforum.zoom.us/t/password-not-being-generated-via-api-when-disabled-in-settings/107960/3 "2024-04-17T06:35:06Z")

</div>

@chunsiong.zoom  
in our meeting with @yoon.conner where we have a demo of our app, he had disabled the meeting passcode and asked us specifically to generate meeting passcodes in scenarios where it was disabled, can you kindly double check on this, This was one of the issues highlighted by the reviewers and they asked us to contact customer support team.

---

<div class="post-metadata">

**Author:** ![chunsiong.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/chunsiong.zoom/32/35488_2.png) [@chunsiong.zoom](https://devforum.zoom.us/u/chunsiong.zoom)\
**Post date:** [April 17, 2024, 6:37am UTC](https://devforum.zoom.us/t/password-not-being-generated-via-api-when-disabled-in-settings/107960/4 "2024-04-17T06:37:16Z")

</div>

@management1

If this is specifically related to publishing, please continue the conversation with the reviewers.

---

<div class="post-metadata">

**Author:** ![management1](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/management1/32/49650_2.png) [@management1](https://devforum.zoom.us/u/management1)\
**Post date:** [April 17, 2024, 9:06am UTC](https://devforum.zoom.us/t/password-not-being-generated-via-api-when-disabled-in-settings/107960/6 "2024-04-17T09:06:32Z")

</div>

@smithjohns002002 the support as mentioned above is saying that is isn’t explicitly allowed .  
Also, we found no such documentation related to this in the guidelines or documentation  
if you have any official reference, kindly share .

---

<div class="post-metadata">

**Author:** ![yoon.conner](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/yoon.conner/32/46463_2.png) [@yoon.conner](https://devforum.zoom.us/u/yoon.conner)\
**Post date:** [April 17, 2024, 6:05pm UTC](https://devforum.zoom.us/t/password-not-being-generated-via-api-when-disabled-in-settings/107960/7 "2024-04-17T18:05:20Z")

</div>

Hello @management1

I just wanted to clarify that the meeting passcode was required by your app’s front-end, even though the meeting created from your app didn’t generate a meeting passcode. In other words, your app required users to enter a meeting passcode, even when the meeting didn’t have one.

In such cases, it would be better to allow users to join the meeting without entering a passcode, since some users may prefer to use other security measures like a waiting room to keep their meetings secure.

Once you’ve made the necessary changes, please resubmit the app for review. We can communicate directly via the submission.

Regards,  
Yoon

---

<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [April 21, 2025, 9:41am UTC](https://devforum.zoom.us/t/password-not-being-generated-via-api-when-disabled-in-settings/107960/8 "2025-04-21T09:41:28Z")

</div>

Closed on April 21, 2025, 9:41am UTC

This topic was automatically closed 368 days after the last reply. New replies are no longer allowed.